Atmospheric River Storm Delivers Expected Wind and Rain Wallop; PG&E Responds with Hundreds of Electric and Tree Crews and Thousands of Employees and Contractors to Restore Power Safely and as Quickly as Possible
Approximately Two-thirds of All Customers Who Lost Power Today Have Been Restored
Since the storm arrived in the early hours of Sunday morning, approximately 380,000 customers have lost power. That’s about 7% of the utility’s 5.5 million electric customers.
PG&E’s response includes opening our system-wide
Those crews were pre-positioned to be in place where PG&E’s in-house meteorology team had forecasted that storm impacts would be most severe.
A Significant Early-Season Storm
The heaviest impacts are being felt in the greater
The storm continues to impact PG&E’s service area as it moves southward overnight and into Monday. Customers in
PG&E’s stand is simple, that everyone and everything is safe. With that in mind, crews will continue to work overnight, on Monday and into the week until all customers are restored.
Keeping Customers Informed
Additionally, customers can sign up for outage notifications by text, email or phone.
Storm Safety Tips
Never touch downed wires: If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 9-1-1 and by calling
- Use generators safely: Customers with standby electric generators should make sure they are properly installed by a licensed electrician in a well-ventilated area. Improperly installed generators pose a significant danger to customers, as well as crews working on power lines. If using portable generators, be sure they are in a well-ventilated area.
- Use flashlights, not candles: During a power outage, use battery-operated flashlights, and not candles, due to the risk of fire. And keep extra batteries on hand. If you must use candles, please keep them away from drapes, lampshades, animals, and small children. Do not leave candles unattended.
- Have a backup phone: If you have a telephone system that requires electricity to work, such as a cordless phone or answering machine, plan to have a standard telephone or cellular phone ready as a backup. Having a portable charging device helps to keep your cell phone running.
- Have fresh drinking water, ice: Freeze plastic containers filled with water to make blocks of ice that can be placed in your refrigerator/freezer during an outage to prevent foods from spoiling. Blue Ice from your picnic cooler also works well in the freezer.
- Secure outdoor furniture: Deck furniture, lightweight yard structures and decorative lawn items should be secured as they can be blown by high winds and damage overhead power lines and property.
- Turn off appliances: If you experience an outage, unplug, or turn off all electrical appliances to avoid overloading circuits and to prevent fire hazards when power is restored. Simply leave a single lamp on to alert you when power returns. Turn your appliances back on one at a time when conditions return to normal.
- Safely clean up: After the storm has passed, be sure to safely clean up. Never touch downed wires and always call 8-1-1 or visit 811express.com at least two full business days before digging to have all underground utilities safely marked.
Other tips can be found at www.pge.com/beprepared.