Motorola Solutions Transforms 9-1-1 Experience to Speed Emergency Response
New 9-1-1 software helps manage information overload; eliminates steps between call handlers and emergency dispatchers
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![New 9-1-1 software helps manage information overload; eliminates steps between call handlers and emergency dispatchers. Photo credit: Motorola Solutions](https://mms.businesswire.com/media/20240627173546/en/2172172/4/920-VESTANXT.jpg)
New 9-1-1 software helps manage information overload; eliminates steps between call handlers and emergency dispatchers. Photo credit:
“When a person dials 9-1-1, a call handler is inundated with a deluge of data they need to process and verify in seconds before a dispatcher can send out help,” said
“During an emergency, so many members of the community want to help, which is an amazing thing. Yet all this information places the call handler under a lot of stress to process it and act quickly without missing a key detail,” said
VESTA NXT surfaces key contextual information to support a call handler under stress. For example, if a 9-1-1 caller on a highway reports a vehicle matching an Amber Alert, the software can visualize the caller’s verbal descriptions of their location onto a single map view and create an evolving real-time summary of the call for dispatch. If a caller reports a heart attack, the software can surface relevant medical information or other data in the person’s Smart911 profile to orchestrate a response that could help save that person’s life. It can also quickly pinpoint key information for first responders, like floor plans of the building or video streams that people at the scene share with 9-1-1.
VESTA NXT is available as a cloud or on-premises solution and offers users the same experience across desktop, laptop and tablet. It will be showcased at booth #1004 and in the
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View source version on businesswire.com: https://www.businesswire.com/news/home/20240627173546/en/
tricia.quinn@motorolasolutions.com
+1 (312) 805 0133
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