Keller Group Plc - Annual Financial Report

8 April 2025

 

Keller Group plc

 

Annual Report and Accounts for the year ended 31 December 2024 and Notice of 2025 Annual General Meeting

 

Keller Group plc (“Keller”, the “Company”) announces that its Annual General Meeting will be held at 10.00am on Wednesday14 May 2025 (“AGM 2025”) at 4 Kingdom Street, Paddington Central, London W2 6BD.

 

In connection with this, the following documents have been posted or otherwise made available to shareholders:

 

·           Annual Report and Accounts for the year ended 31 December 2024 ("Annual Report 2024")

·           Notice of AGM 2025

·           Proxy Form (for shareholders on the register of members)

·           Form of Direction (for employee shareholders)

·           Notice of Availability

 

In compliance with Listing Rule 9.6.1R, copies of these documents have been submitted, where appropriate, to the National Storage Mechanism via the FCA's Electronic Submission System and will shortly be available for inspection at https://data.fca.org.uk/#/nsm/nationalstoragemechanism

 

We have also submitted the Annual Report 2024 in the electronic reporting format required by Disclosure Guidance and Transparency Rule (“DGTR”) 4.1.14R; and the Annual Report 2024 and the Notice of AGM 2025 are now available to view on the Investors section of the Company's website at Investor centre | Keller Group plc .

 

The Board is keen to ensure that shareholders are able to exercise their right to participate in the meeting. Details on how to submit a proxy vote electronically, by post, online through CREST or Proxymity are set out in the Notice of AGM 2025.

 

Should shareholders wish to ask any questions of the Board relating to the business of the AGM 2025, they are encouraged to email their questions in advance to secretariat@keller.com or send them by post to the Company's registered office for the attention of the Company Secretary.

 

In accordance with DGTR 6.3.5R, this announcement contains information in the Appendix about the principal risks and uncertainties, the Directors’ responsibility statement and note 29 to the accounts on related party transactions. This information has been extracted in full unedited text from the Annual Report 2024. This material should be read in conjunction with and is not a substitute for reading the full Annual Report 2024. References to page numbers and notes in the Appendix refer to those in the Annual Report 2024.   A condensed set of financial statements was appended to the Keller's preliminary results announcement issued on 4 March 2025.

 

For further information, please contact:

        Keller Group plc
        www.keller.com
      

Silvana Glibota-Vigo, Group Head of Secretariat       020 7616 7575

Notes to editors:

Keller is the world's largest geotechnical specialist contractor providing a wide portfolio of advanced foundation and ground improvement techniques used across the entire construction sector. With around 10,000 staff and operations across five continents, Keller tackles an unrivalled 5,500 projects every year, generating annual revenue of c£3bn.

LEI number:         549300QO4MBL43UHSN10

DGTR 6 Annex 1 Classification:      1.1   (Annual financial and audit reports)

 

Appendix

Principal risks and uncertainties

We list on the following pages the principal risks and uncertainties as determined by the Board that may affect the Group and highlight the mitigating actions that are being taken. The content of the table, however, is not intended to be an exhaustive list of all the risks and uncertainties that may arise .

What we review when assessing our principal and key risks:


Risk ownership Each risk has a named
owner.                                   Risk velocity Measuring how quickly the
In addition, each principal risk is      risk reaches its impact assessment in
sponsored by a member of the Executive   the event the risk crystallises.
Committee, who drives progress.

Likelihood and impact Managed through a  Mitigating actions Further controls and
globally applied five-by-five scoring    mitigating activities required to
matrix.                                  further mitigate likelihood or impact
                                         of the risk.

                                         Strategic levers Capturing the impact
Net risk After mitigating controls are   on the Group’s strategic levers and
taken into account.                      interdependencies between principal
                                         risks.

Risk appetite Defined at a risk          Emerging risks Any relevant emerging
category level and split into five       risks where the principal risk is
levels.                                  impacted captured under medium and
                                         long-term assessed risks.



 

All principal risks are detailed in a standardised format. This ensures an effective and consistent review, understanding, monitoring and reporting throughout the Group, both in the terminology and the assessment itself. The top-down process includes a rigorous review by both the Executive Committee and the Board twice a year. The bottom-up process includes at least quarterly reviews facilitated by the Group Head of Risk and Internal Audit at a business unit level across the Group. In addition, deep dive reviews are conducted as required with results fed into respective reviews.

Financial risk


1. Inability to finance our business

Risk owner – Chief Financial Officer

                           Description and impact

                           Failure to sufficiently
                           and effectively manage
                           the financial strength of
                           the Group could lead it
                           to:

                               --  Fail to meet
                                   required tests
                                   that allow it to
                                   continue to use
                                   the going concern
                                   basis in           Causes
                                   preparing its
                                   financial          Failure to accurately
                                   statements.        forecast material
                               --  Fail to meet       exposures and/or manage
                                   financial          the financial resources of
                                   covenant tests,    the Group.
                                   potentially
                                   leading to a
                                   default event.
                               --  Have a lack of
                                   available funds,
                                   restricting
                                   investment in
                                   growth
                                   opportunities,
                                   whether through
                                   acquisition or
                                   innovation.
                               --  Be unable to meet
                                   dividend payment
                                   requirements.
                           Mitigation and internal
                           controls

                               --  Centralised
                                   Treasury function
                                   that is
                                   responsible for
                                   managing key
                                   financial risks,
                                   including
Link to strategy:                  liquidity and
                                   credit capacity.
3, 4                           --  Mixture of
                                   long-term
Timeframe:                         committed debt
                                   with varying
Medium and Long term               maturity dates
                                   which comprise a
Link to viability:                 £400m revolving
                                   credit facility
Yes                                maturing in 2031
                                   and a US private
Reduced facility headroom          placement debt of
                                   $300m, with $120m
                                   maturing in 2030   Movement since 2023
                                   and $180m
                                   maturing in 2033.  Reduced Risk
                               --  The Group
                                   maintains          New seven-year £400m RCF
                                   significant        secured (initial five
                                   undrawn            years with two one-year
                                   facilities within  extensions), along with
                                   a high-quality     continued strong
                                   RCF bank           operational performance
                                   syndicate, which   throughout 2024,
                                   underpins the      demonstrate clear ability
                                   liquidity          to manage both existing
                                   requirements of    and future risks.
                                   the Group.
                               --  Strong free cash   The $75m US private
                                   flow profile –     placement, which matured
                                   flexibility on     in December 2024, was paid
                                   capital            down from existing
                                   expenditure and    facilities.
                                   ability to reduce
                                   dividends.
                               --  Embedded
                                   procedures to
                                   monitor the
                                   effective
                                   management of
                                   cash and debt,
                                   including weekly
                                   cash reports and
                                   regular cash flow
                                   forecasting to
                                   ensure compliance
                                   with borrowing
                                   limits and lender
                                   covenants.
                               --  Culture focused
                                   on actively
                                   managing our
                                   working capital
                                   and monitoring
                                   external factors
                                   that may affect
                                   funding
                                   availability.


 

Market risk


2. A rapid downturn in our markets

Risk owner – Chief Financial Officer

                      Description and impact

                      Inability to maintain a       Causes
                      sustainable level of
                      financial performance             --  Customers postponing
                      throughout the construction           or reducing
                      industry market cycle, which          investment in
                      grows more than many other            ongoing and new
                      industries during periods of          projects at short
                      economic expansion and falls          notice.
                      harder than many other            --  Impact of increasing
                      industries when the economy           inflation,
                      contracts. Any significant,           especially in steel,
                      sustained reduction in the            cement and energy.
                      level of customer activity        --  Political
                      could adversely affect the            instability leading
                      Group’s strategy, reducing            to disruption in
                      revenue and profitability in          supply chains
                      the short and medium term,            impacting both
                      and negatively impact the             availability and
                      longer-term viability of the          price.
                      Group.

Link to strategy:     Mitigation and internal
                      controls
1, 2
                          --  The diverse markets
Timeframe:                    in which the Group
                              operates, both in
Medium and Long term          terms of geography
                              and market segment,
Link to viability:            provide protection
                              to individual
Yes                           geographic or         Movement since 2023
                              segment slowdowns.
Revenue decline           --  Leveraging the        Constant Risk
                              global scale of the
                              Group, talent and     The Group continues to
                              resources can be      maintain a very strong order
                              redeployed to other   book across all divisions at
                              parts of the company  near record levels.
                              during individual     Inflation and interest rate
                              market slowdowns.     risk is now beginning to
                          --  Having strong local   abate in Keller’s key
                              businesses with       markets. Geopolitical
                              in-depth knowledge    uncertainty continues both
                              of the local markets  due to the conflicts in
                              enables early         Ukraine and Gaza, plus
                              detection and         elections in many of
                              response to market    Keller’s key markets.
                              trends.
                          --  The diverse customer
                              base, with no single
                              customer accounting
                              for more than 4% of
                              Group revenue,
                              reduces the
                              potential impact of
                              individual customer
                              failure caused by an
                              economic downturn.



Strategic risks


3. Losing our market share

Risk owner – Chief Financial Officer

                    Description and impact

                    Inability to achieve
                    sustainable growth, whether
                    through organic growth
                    acquisition, new products,
                    new geographies or
                    industry-specific solutions,
                    may:

                        --  Jeopardise our        Causes
                            position as the
                            preferred                 --  Increased competitor
                            international                 activity especially
                            geotechnical                  in tight or
                            specialist                    contracting markets.
                            contractor.               --  Failure to adjust to
                        --  Lead to                       changing customer
                            inefficiencies and            demands or fully
                            increased operating           understand and meet
                            costs, which in turn          their requirements.
                            could impact our          --  Inability to
                            ability to deliver            identify changes in
                            balanced profitable           market demands,
                            growth, which is a            including changes to
                            key component of our          promote
                            strategy.                     sustainability.
                        --  Failure to deliver
                            on our key strategic
                            objective may result
                            in the loss of
                            confidence and trust
                            of our key
                            stakeholders
                            including investors,
                            financial
                            institutions and
                            customers.
                    Mitigation and internal
Link to strategy:   controls

1, 2                    --  A clear business
                            strategy with
Timeframe:                  defined short,
                            medium and long-term
Short, Medium, and          objectives, which is
Long-term                   monitored at local,
                            divisional and Group
Link to viability:          level.
                        --  Continued analysis
Yes                         of existing and
                            target markets to
Revenue decline             ensure opportunities
                            that they offer are
                            understood.
                        --  An opportunities
                            pipeline covering     Movement since 2023
                            all sectors of the
                            construction market.  Constant Risk
                        --  A wide-ranging local
                            branch network which  We continued to see strong
                            facilitates customer  improvement across the US in
                            relationships and     2024, where we continue to
                            helps secure repeat   provide a wider range of our
                            work.                 products across more
                        --  Continually seeking   locations following the
                            to differentiate our  successful execution of the
                            offering through      One Keller project. This
                            service quality,      focus is also showing
                            value for money and   success in the other
                            innovation.           divisions as they diversify
                        --  North American        their available product
                            businesses            range to maintain and grow
                            reorganisation        our market share.
                            delivering on
                            cross-selling
                            opportunities.
                        --  Minimising the risk
                            of acquisitions,
                            including getting to
                            know a target
                            company in advance
                            to understand the
                            operational and
                            cultural differences
                            and potential
                            synergies, as well
                            as undertaking these
                            through due
                            diligence and
                            structured and
                            carefully managed
                            integration plans.


 

 


4. Ethical misconduct and non-compliance with regulations

Risk owner – Company Secretary

                                                           Causes

                                                           Failure to comply
                                                           with the Code of
                                                           Business Conduct or
                      Description and impact               related policies and
                                                           procedures could stem
                      Keller operates in many different    from:
                      jurisdictions and is subject to
                      various rules, regulations and           --  Failure to
                      other legal requirements including           establish a
                      those related to anti-bribery and            robust
                      anti-corruption. Failure to comply           corporate
                      with the Code of Business Conduct            culture.
                      or other regulations could leave         --  Failure to
                      the Group exposed to:                        adopt a
                                                                   compliance
                          --  Instances of bribery and             risk
                              corruption.                          approach.
                          --  Fraud and deception.             --  Failure to
                          --  Human rights abuses, such            embed the
                              as modern slavery, child             Group’s
                              labour abuses and human              values and
                              trafficking.                         behaviours
                          --  Unfair competition                   across the
                              practices.                           entire
                          --  Unethical treatment within           organisation,
                              our supply chain.                    including any
                      This could also apply to M&A                 joint
                      activity in relation to past deeds           ventures.
                      of acquired companies.                   --  Failure to
                                                                   have a robust
                      These failures could result in               training and
                      legal investigations, leading to             monitoring
Link to strategy:     fines and penalties, reputational            programme in
                      damage and business losses.                  place.
3, 4                                                           --  Inadequate
                                                                   due diligence
Timeframe:                                                         in M&A
                                                                   process.
Short term                                                     --  Deliberate
                                                                   non-compliance
Link to viability:                                                 .
                      Mitigation and internal controls
Yes
                          --  A Code of Business Conduct
One-off costs                 that sets out minimum
                              expectations for all
                              colleagues in respect of
                              ethics, integrity and
                              regulatory requirements, that
                              is updated annually and is
                              backed by a training programme
                              to ensure that it is fully
                              embedded across the Group.
                          --  Ethics and Compliance Officers
                              in every business unit who
                              support the ethics and
                              compliance culture and ensure
                              best practice developed by the
                              Group is communicated and      Movement since 2023
                              embedded into local business
                              practices.                     Constant Risk
                          --  Regular workshops across the
                              Group to ensure compliance
                              risks are identified and
                              addressed.
                          --  Ethics and compliance updates
                              to the Audit and Risk
                              Committee semi-annually.
                          --  A Group M&A standard that sets
                              out the approach and process
                              to be followed for any M&A
                              activity.
                          --  An independent third-party
                              whistleblowing helpline that
                              is actively promoted.
                              Complaints are independently
                              investigated by the Compliance
                              and Internal Audit teams and
                              appropriate action taken where
                              necessary.
5. Inability to maintain our technological product advantage

Risk owner – Chief Construction Officer

                      Description and impact

                      Keller has a history of innovation   Causes
                      that has given us a technological
                      advantage which is recognised by         --  Failure to
                      our clients and competitors.                 maintain
                      Failure to maintain this advantage           investment in
                      through the continued technological          innovation
                      advancements in our equipment,               and
                      products and solutions may:                  digitisation.
                                                               --  Increased
                          --  Impact our position in the           competitor
                              market.                              investment in
                          --  Result in us not being               innovative
                              selected for key complex,            solutions.
                              high-value projects that         --  Failure to
                              support the Group strategy.          continue to
                          --  Result in the loss of                invest in our
                              reputation for delivering            people.
                              the best engineered
Link to strategy:             solutions.
                      Mitigation and internal controls
1, 2
                          --  Innovation initiatives
Timeframe:                    developed at both Group and
                              divisional level to ensure a
Medium and Long-term          structured approach to
                              innovation is in place across
Link to viability:            the Group.
                          --  Innovation in low-carbon
No                            materials (cement, concrete,
                              cement-free binders), by
                              carrying out field trials and
                              collaborating with cement
                              suppliers and other companies
                              innovating in this space.     Movement since 2023
                          --  Digitisation initiatives
                              focusing on strategy of       Constant risk
                              facilitating equipment and
                              operational data capture.
                          --  We take a leadership role in
                              the geotechnical industry,
                              with many of our team playing
                              key roles in professional
                              associations and industry
                              activities around the world.
                          --  Global product teams set
                              standards, provide guidance
                              and disseminate best practice
                              across the Group.
                          --  Continued investment in both
                              external and internal
                              equipment manufacture.


 


6. Climate change

Risk owner – Chief Sustainability Officer

                    Description and impact

                    Climate change is a global
                    threat and failure to manage
                    and mitigate it could lead
                    to:

                        --  An inability to
                            achieve Keller’s
                            commitment to
                            deliver solutions in
                            an environmentally
                            conscious manner,
                            which may in turn     Causes
                            have a negative
                            impact on our             --  Failure to update
                            reputation, affect            product and
                            employee morale and           equipment offerings
                            lead to a loss of             in line with both
                            confidence from our           legislation and
                            customers, suppliers          customer demand.
                            and investors.
                        --  Product offerings
                            and equipment used
                            becoming obsolete
                            because they are no
                            longer compliant
                            with environmental
                            standards.
Link to strategy:       --  Remediation of
                            non-compliant work
1, 2, 3, 4                  at our own expense
                            to maintain
Timeframe:                  compliance.
                    Mitigation and internal
Short, Medium, and  controls
Long-term
                        --  Sustainability
Link to viability:          Steering Committee
                            that is responsible
Yes                         for integrating
                            sustainability
One-off costs               targets and measures
                            into the Group        Movement since 2023
                            business plan to
                            successfully drive    Constant Risk
                            changes important to
                            the company.          We are starting to win
                        --  Scope 1 and 2 carbon  project opportunities
                            emissions verified    related to climate impact.
                            by accredited         This is tempered by the
                            external third party  introduction of more
                            (Carbon               legislation relating to
                            Intelligence).        climate impact, eg proposed
                        --  Carbon calculator     new restriction for federal
                            tool used to          construction projects in the
                            identify/improve      US and CSRD in Europe.
                            carbon efficiency.
                        --  Processes to meet     We continue to focus on
                            TCFD requirements     delivering against our
                            embedded into         sustainability targets and
                            business-as-usual     meeting TCFD reporting
                            activities.           requirements.
                        --  Cross-functional
                            working group
                            created to
                            understand and
                            develop processes
                            and procedures to
                            meet the Corporate
                            Sustainability
                            Reporting Directive
                            (CSRD) legislation.


 

Operational risks


7.Ineffective management of our projects

Risk owner – Chief Construction Officer

                         Description and impact        Causes

                         Inability to successfully         --  Misinterpretation
                         deliver projects in line              of client
                         with the agreed customer              requirements or
                         requirements (while                   miscommunication
                         maintaining satisfactory and          of requirements
                         appropriate contractual               by the client may
                         terms), site and loading              lead to a poorly
                         conditions and local                  designed solution
                         constraints (eg neighbouring          and consequently
                         buildings). In addition, an           failure.
                         inadequate design of a            --  Failure to
                         customer product and/or               understand and
                         solution or failure to                engage with the
                         effectively manage suppliers          customer on a
                         may lead to:                          balanced approach
                                                               to allocation or
                             --  Cost overruns,                sharing of risk
                                 contractual disputes          in the contract.
                                 and a failure to          --  Failure to
                                 meet quality                  identify and
                                 standards, damaging           manage risks in
                                 our reputation with           our projects to
                                 the customer and              ensure that they
                                 giving rise to                are delivered on
                                 potential regulatory          time and to
                                 action and legal              budget, eg due to
                                 liability,                    unforeseen ground
                                 ultimately impacting          and site
                                 financial                     conditions,
                                 performance.                  weather-related
                             --  Delays to executing           delays,
                                 projects waiting for          unavailability of
                                 materials and                 key materials,
                                 ongoing business              workforce
                                 disruption, along             shortages or
                                 with additional               equipment
                                 costs to find                 breakdowns.
                                 alternative               --  Lack of
                                 suppliers.                    comprehensive
                             --  Exposing the Group            understanding of
                                 to long-term                  contract
                                 obligations                   obligations.
                                 including legal           --  Inadequate
                                 action and                    resources
                                 additional costs to           (people, physical
                                 remedy solution               assets and
                                 failure.                      materials).
                         Mitigation and internal
                         controls

                             --  Ensuring we
                                 understand all of
                                 our risks throughout
                                 the Project
                                 Performance
                                 Management process
                                 and applying
                                 rigorous policies
                                 and processes to
                                 manage and monitor
                                 risks and contract
                                 performance.
                             --  The Group has
                                 professional
                                 commercial/contracts
                                 personnel and
                                 lawyers engaged when
                                 negotiating
                                 contracts.
Link to strategy:            --  Ensuring we have
                                 high-quality people
3, 4                             delivering projects.
                                 Keller’s Project
Timeframe:                       Management Academy
                                 and Field Leadership
Short term                       Academy are designed
                                 to create project
Link to viability:               managers with a
                                 consistent skill set
Yes                              across the entire
                                 organisation. The
Contract margin decline          academies cover a
                                 broad range of
                                 topics including
                                 contract management,
                                 planning, risk
                                 assessment, change
                                 management,
                                 decision-making and   Movement since 2023
                                 finance.
                             --  Continuing to         Constant Risk
                                 enhance our
                                 technological and     Project execution in 2024
                                 operational           continued to maintain the
                                 capabilities through  improvement trend
                                 investment in our     witnessed throughout
                                 product teams,        2023, which along with
                                 project managers and  the work under way to
                                 our engineering       create a new Project
                                 capabilities.         Performance Management
                             --  High-quality safety   standard will put in
                                 standards for         place better controls to
                                 operations (eg        ensure continued
                                 platform, cage        effective execution of
                                 handling), equipment  projects across Keller.
                                 standards and fleet   This new standard will be
                                 renewal.              effective in 2025 and
                             --  The Project           will be supported though
                                 Lifecycle Management  a dedicated application,
                                 (PLM) Standard aims   currently being
                                 to drive a            developed.
                                 consistent approach
                                 to project delivery
                                 with robust controls
                                 at every project
                                 phase. This is
                                 currently being
                                 updated and will be
                                 renamed Project
                                 Performance
                                 Management (PPM).
                                 Alongside the
                                 updated standard
                                 will be an app to
                                 support the
                                 efficient and
                                 effective execution
                                 of projects.
                             --  The Group has
                                 developed long-term
                                 partnerships with
                                 key suppliers,
                                 working closely with
                                 them to understand
                                 their operations,
                                 but is not
                                 over-reliant on any
                                 single one, with an
                                 extensive network of
                                 approved suppliers
                                 in place across the
                                 organisation to
                                 support its
                                 strategic ambitions.
                             --  A Supply Chain Code
                                 of Business Conduct
                                 that sets out
                                 minimum expectations
                                 for all suppliers in
                                 respect of ethics,
                                 integrity and
                                 regulatory
                                 requirements, that
                                 is updated annually.


 


8.Causing a serious injury or fatality to an employee or a member of the public

Risk owner – Chief HSEQ Officer

                                                                  Causes

                                                                      --  Inadequ
                                                                          ate
                                                                          risk
                                                                          identif
                                                                          ication
                                                                          ,
                                                                          assessm
                                                                          ent
                                                                          and
                                                                          managem
                                                                          ent.
                                                                      --  Lack
                                                                          of
                                                                          clear
                                                                          leaders
                                                                          hip
                                                                          driving
                                                                          the
                                                                          safety
                                                                          culture
                                                                          .
                                                                      --  Lack
                                                                          of
                                                                          employe
                                                                          e
                                                                          compete
                    Description and impact                                ncy.
                                                                      --  Conscio
                    Failure to maintain high standards of health          us
                    and safety, and an increase in serious                decisio
                    injuries or fatalities leading to:                    n
                                                                          taken
                        --  An erosion of trust of employees and          by
                            potential clients.                            employe
                        --  Damage to staff morale, an increase           e to
                            in employee turnover rates and a              shortcu
                            decrease in productivity.                     t
                        --  Threat of potential criminal                  approve
                            prosecutions, fines, disbarring from          d
                            future contract bidding and                   process
Link to strategy:           reputational damage.                          to
                                                                          benefit
3                                                                         product
                                                                          ion.
Timeframe:                                                            --  Poorly
                                                                          designe
Short term                                                                d
                                                                          process
Link to viability:                                                        es
                                                                          that
Yes                                                                       do not
                                                                          elimina
One-off costs                                                             te or
                                                                          mitigat
                                                                          e
                                                                          risk.
                                                                      --  Lack
                                                                          of
                                                                          focus
                                                                          on the
                                                                          wellbei
                                                                          ng and
                                                                          mental
                                                                          health
                                                                          of
                                                                          employe
                                                                          es and
                                                                          JV
                                                                          partner
                                                                          s.
                    Mitigation and internal controls

                        --  Board-led commitment to drive health
                            and safety programmes and
                    performance with a vision of zero harm.

                        --  An emphasis on safety leadership to
                            ensure both HSEQ professionals
                            and operational leaders drive
                            implementation and sustainment of our
                            safety standards through ongoing site  Movement
                            presence, using safety tours,          since 2023
                            safety audits, safety action groups
                            and mandatory employee training.       Constant Risk
                        --  Ongoing improvement of existing HSEQ
                            systems to identify and control
                            known and emerging HSEQ risks, which
                            conform to internal standards.
                        --  Incident Management Standard and
                            incident management software
                            driving a robust and consistent
                            management process across the
                            organisation that ensures the cause of
                            the incident is identified and
                            actions are put in place to prevent
                            recurrence.


 


9.Not having the right skills to deliver

Risk owner – Chief People Officer

                                                  Causes

                                                      --  Inability to recruit
                                                          and retain strong
                                                          performers.
                                                      --  Lack of a diverse
                                                          workforce.
                                                      --  Failure to maintain
                    Description and impact                and promote the
                                                          Keller culture.
                    Failure to attract, develop       --  Overheating of
                    and retain the right people           market causing
                    could negatively impact our:          significant increase
                                                          in demand or
                        --  Capability to win             competition for
                            and execute work              people.
                            safely and                --  Lack of visibility
                            efficiently.                  of long-term
                        --  Ability to stay               pipeline for career
                            ahead of our                  progression
                            competition.                  resulting in
                        --  Reputation and the            existing employees
                            confidence of our             leaving the
                            key stakeholders.             business.
                                                      --  Post COVID-19
                                                          recovery driving
                                                          increase in
                                                          attrition or people
                                                          leaving sector.
                                                      --  Pressure from wage
                                                          inflation and
                                                          increased offers
                                                          from competition.
                    Mitigation and internal
                    controls

                        --  Continuing to invest
                            in our people and
                            organisation in line
                            with the four
                            pillars of the
                            Keller People agenda
                            as noted below.
                        --  Ensuring that the
                            ‘Right Organisation’
Linkto strategy:            is in place with
                            people having clear
2, 3, 4                     accountabilities;
                            each organisational
Timeframe:                  unit is properly
                            configured with a
Short, Medium, and          matrix of line
Long-term                   management,
                            functional support
Link to viability:          and product
                            expertise.
No                      --  As an industry        Movement since 2023
                            leader, that Keller
                            is made up of ‘Great  Constant Risk
                            People’ that are
                            well trained,         Inflationary pressure on pay
                            motivated and have    is reducing across many
                            opportunities to      locations where Keller
                            develop to their      operates as inflation rates
                            full potential.       fall back to more normal
                            Project managers and  levels. There are still some
                            field employees       pockets of pressure on
                            receive               competition for skilled
                            comprehensive         personnel in some parts of
                            training programmes   Keller.
                            which cover a broad
                            range of topics       However, generally, job
                            including contract    markets are beginning to
                            management,           show signs of a slowdown,
                            planning, risk        which will hopefully ease
                            assessment, change    this issue. This focus
                            management,           remains on retaining staff
                            decision-making and   with the right skills to
                            finance.              deliver.
                        --  A strong focus on
                            the ‘Exceptional
                            Performance’ of
                            employees in
                            delivering
                            commercial outcomes
                            safely for Keller
                            based upon project
                            successes for our
                            customers. Business
                            leaders are
                            incentivised to
                            deliver their annual
                            financial and safety
                            commitments to the
                            Group.
                        --  The ‘Keller Way’
                            provides guidance to
                            the company’s
                            employees and
                            leaders to comply
                            with local laws and
                            work within Keller’s
                            values and Code of
                            Business Conduct.


 


10.Information Technology, cyber security and assurance

Risk owner – Chief Information Officer

                                                           Causes

                                                               --  Failure to
                                                                   maintain
                                                                   appropriate
                                                                   threat
                                                                   prevention,
                                                                   identification
                                                                   and
                                                                   resolution
                                                                   mechanisms
                                                                   either
                                                                   technically
                                                                   or through
                    Description and impact                         processes.
                                                               --  Poor internal
                    Failure, degradation or error in IT            governance.
                    systems or cyber security incidents        --  Failure to
                    could result in:                               embed
                                                                   preventative
                        --  Loss of intellectual property          culture.
                            and competitive advantage.         --  Lack of or
                        --  Loss of personal data.                 inadequate
                        --  Operational impact                     training and
                            restricting the ability to             awareness
                            carry out business-critical            leading to
                            activities.                            mistakes and
                        --  Potential fines and                    errors.
                            penalties.                         --  Inconsistent
                        --  Reputational damage leading            approach to
                            to loss of market and                  data
                            customer confidence.                   security,
                        --  Failure to meet client IT or           especially
                            security requirements to win           with JV
                            or maintain contracts.                 partners and
                                                                   external
                                                                   third
Link to strategy:                                                  parties.
                                                               --  Cyber
3, 4                                                               attacks.
                                                               --  Failure to
Timeframe:                                                         obtain or
                                                                   maintain
Short term                                                         external
                                                                   security
Link to viability:                                                 certifications
                                                                   that are
No                                                                 required by
                                                                   clients.
                    Mitigation and internal controls

                        --  The Group has a cyber security
                            and information assurance team
                            and is utilising zero-trust
                            layered technology.
                        --  The Group has created an
                            Information Security Management
                            System framework, referencing
                            industry standards to ensure
                            appropriate governance, control
                            and risk management and then
                            onward management for
                            compliance, maturity and
                            development of service.
                        --  Introduction of technical
                            capabilities and services to
                            further enable prevention,       Movement since 2023
                            detection, prediction and
                            response services.               Constant Risk
                        --  Multi-factor authentication for
                            all users prevents unauthorised
                            access to Keller’s networks and
                            applications and further
                            controls limit access to only
                            Keller-approved devices.
                        --  Advanced threat protection on
                            all IT equipment delivers
                            comprehensive, ongoing and
                            real-time protection against
                            viruses, malware and spyware.
                        --  Data protection framework to
                            ensure compliance with the
                            General Data Protection
                            Regulation (GDPR) and other
                            standards of data protection.
                        --  Proactive threat-hunting
                            throughout the environment.


 

 

 

Responsibility statement of the Directors in respect of   the Annual Report and the financial statements

We confirm that to the best of our knowledge:

    --  the financial statements, prepared in accordance with the applicable set
        of accounting standards, give a true and fair view of the assets,
        liabilities, financial position and profit or loss of the company and
        the undertakings included in the consolidation as a whole; and
    --  the Strategic report and the Directors’ report, including content
        contained by reference, includes a fair review of the development and
        performance of the business and the position and performance of the
        company and the undertakings included in the consolidation taken as a
        whole, together with a description of the principal risks and
        uncertainties that they face.

The Board confirms that the Annual Report and the financial statements, taken as a whole, are fair, balanced and understandable and provide the information necessary for shareholders to assess the Group’s position and   performance, business model and strategy.

 

29 Related party transactions

Transactions between the parent, its subsidiaries and joint operations, which are related parties, have been eliminated on consolidation. Other related party transactions are disclosed below:

Compensation of key management personnel

The remuneration of the Board and Executive Committee, who are the key management personnel, comprised:


                             2024£m 2023£m

Short-term employee benefits 8.5    8.2

Post-employment benefits     0.3    0.3

                             8.8    8.5



 

Other related party transactions

As at 31 December 2024, there was a net balance of £nil (2023: £0.1m) owed by the joint venture. These amounts are unsecured, have no fixed date of repayment and are repayable on demand.