ATRenew Releases 2024 ESG Report: Painting a New Picture of Sustainable Development
- Achieved notable results in resource recycling and pollution prevention. The Company facilitated the sale of over 35.3 million pre-owned products throughout the year, significantly extending product lifecycles and reducing resource consumption. Additionally, 137,000 units of e-waste products were disposed of in an eco-friendly manner, reducing e-waste pollution by 21.92 tons. Within its office spaces, the installation of intelligent recycling machines enabled the collection of 82,843 kilograms of recyclables.
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Improved environmental management system and set clear climate action targets. The Group renewed its ISO 14001 environmental management system certification, reinforcing the foundation for sustainable operations.
ATRenew also established ambitious emissions reduction goals – aiming to cut Scope 1 & 2 emission intensity by 35% and Scope 3 emission intensity by 50% by 2030, using 2024 as the baseline. In addition, it developed a climate risk management framework aligned with theTask Force on Climate-related Financial Disclosures (TCFD) and actively contributed to drafting two national standards for the second-hand electronics industry, supporting industry standardization and the broader low-carbon transition.
People-Centered, Illuminating the Path of
- Ongoing enhancement of employee well-being and diverse growth opportunities. In 2024, the "Listener" Program achieved a 96% problem resolution rate, effectively safeguarding employees' rights to information and participation. Overall employee satisfaction rose from 4.64 out of 5 in 2023 to 4.71 out of 5 in 2024, reflecting a more positive and supportive workplace culture. In 2024, the proportion of female senior managers increased from 28.13% to 33.33%, underscoring progress in gender diversity. Additionally, the gender wage median difference index stood at 1.69% in 2024, highlighting the Company's ongoing commitment to gender equality.
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Continued engagement in public welfare programs. ATRenew remained deeply engaged in public welfare initiatives in 2024, with a continued focus on rural education. Through its flagship program, "
AHS Charity and Love -Digital Education Aid Program for Rural Children ," the Company supported 68 schools, delivered 3,132 classes, and benefited 12,970 rural students, helping to bridge the digital divide and illuminate the future of rural education through technology.
Steady Progress, Building a Sustainable Governance Framework
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Improved governance structure and strengthened risk management capabilities.
ATRenew maintains a three-tier ESG governance framework, comprising the Board of Directors, the ESG Management Committee (ESGC), and theESG Working Group , ensuring that ESG principles are fully embedded in both strategic planning and day-to-day operations. Over the year, the Risk Management Committee convened seven times, effectively identifying and resolving 24 risk issues. In the area of internal control and compliance, the Company achieved a 100% rectification rate for SOX internal control deficiencies, reflecting the Company's strong commitment to management rigor and accountability. Additionally, 293 integrity training sessions were conducted, reaching 5,488 employees and further reinforcing a culture of integrity and self-discipline across the organization. -
Outstanding ESG performance, earning industry acclaim.
ATRenew's ESG performance continued to earn recognition from leading global institutions. Its S&P Corporate and Sustainability Assessment (CSA) score improved to 35, placing it among the top 7% of companies globally within the industry. Additionally, the Company's circular economy practices were featured in the 20 Case Examples for 20 Years: Private Sector'sSustainable Development inChina of the United Nations Global Compact (UNGC), making it the only selected case fromChina's pre-owned consumer electronics industry.
Empowering with Technology, Driving Innovation in the Circular Economy Business Model
Technology and innovation remain the core engines of
- Increased R&D investment, leading to industry innovation. In 2024, the Company actively explored large-scale AI models and multi-modal frameworks, developed intelligent terminal devices, and advanced the construction of a smart quality assurance system. These efforts accelerated the second-hand electronics industry's shift from traditional manual inspection to intelligent, automated evaluation, streamlining processes and ensuring more consistent results.
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Intelligent upgrade of the quality inspection system, enhancing efficiency and accuracy. The Company launched Standard Quality Inspection 2.0 which optimized the grading system and significantly improved the transparency and consistency of product evaluations. By accelerating the adoption of AI-driven quality inspection systems and upgrading automated detection equipment,
ATRenew strengthened its operational performance and reinforced its leadership in the industry's shift toward intelligent transformation. -
Pioneered best practices for trade-in programs while continually enhancing product and service accessibility. Amid national efforts to promote trade-ins and stimulate consumption, the Company, in strategic partnership with JD.com, established best-in-class practices for consumer electronic product trade-ins, fully committed to providing users with more convenient and affordable consumption experiences. By the end of 2024,
ATRenew had 1,861 offline stores covering 283 cities nationwide. Of these, 62% are next-generation user touchpoints with larger spaces and enhanced multi-category recycling capabilities, significantly enhancing product and service accessibility.
"The road is long and challenging, but through perseverance, we will reach our destination," said
To view the report in full, please visit ir.atrenew.com for
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