Duke Energy prepares for potential severe storms in Indiana, urges customers to be ready
"A critical part of being safe in severe weather is being prepared," said
Be prepared
- Ensure mobile phones remain charged and you have an adequate supply of flashlights, batteries, bottled water, nonperishable foods and medicines.
- If someone in your home has special needs or relies on electric-powered life support equipment, determine the actions you'd take in the event of an extended power outage, including alternate shelter arrangements.
Outage reporting and status updates
Duke Energy customers who experience an outage during a storm can report it the following ways:
- Text OUT to 57801 (standard text and data charges may apply).
- Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via
Apple Store or Google Play. - Visit duke-energy.com/outages on a desktop computer or mobile device.
- Call the automated outage-reporting system at 800.343.3525.
- Receive the most up-to-date information about restoration efforts by enrolling in Outage Alerts
- Visit Duke Energy's interactive outage map on the company's website to find up-to-date information on power outages, including the total number of outages systemwide and estimated times of restoration.
More tips on what to do before, during and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious energy transition, keeping customer reliability and value at the forefront as it builds a smarter energy future. The company is investing in major electric grid upgrades and cleaner generation, including natural gas, nuclear, renewables and energy storage.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contact:
24-Hour: 800.559.3853
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SOURCE Duke Energy