QVC GROUP REPORTS SECOND QUARTER 2025 FINANCIAL RESULTS
"We continue to operate in a challenging environment marked by the continued decline of linear television, volatile consumer confidence and uncertainty in international trade. Despite a declining top line, we delivered double-digit Adjusted OIBDA margin and we've made significant progress with our WIN strategy, growing our social and streaming business revenue such that it is now approaching double-digits as a percentage of total QxH revenue, diversified our sourcing to mitigate tariff uncertainty, and completed the transition of HSN to our
Second quarter 2025 headlines(2):
-
QVC Group revenue decreased 7% in US Dollars and 9% in constant currency(3) - Generated operating loss of
$2.3 billion - Adjusted OIBDA(4) decreased 18% in US Dollars and decreased 19% in constant currency
- QxH revenue decreased 11%
-
QVC International revenue increased 3% in US Dollars and decreased 3% in constant currency - Cornerstone revenue decreased 8%
Discussion of Results
Unless otherwise noted, the following discussion compares financial information for the three months ended
SECOND QUARTER 2025 FINANCIAL RESULTS
|
|||||||||||
(amounts in millions) |
2Q24 |
|
2Q25 |
|
% Change |
|
|
% Change |
|
||
Revenue |
|
|
|
|
|
|
|
|
|
|
|
QxH |
$ |
1,558 |
|
$ |
1,391 |
|
(11) |
% |
|
|
|
QVC International |
|
576 |
|
|
593 |
|
3 |
% |
|
(3) |
% |
Cornerstone |
|
273 |
|
|
252 |
|
(8) |
% |
|
|
|
Total QVC Group Revenue |
|
2,407 |
|
|
2,236 |
|
(7) |
% |
|
(9) |
% |
|
|
|
|
|
|
|
|
|
|
|
|
Operating Income (Loss) |
|
|
|
|
|
|
|
|
|
|
|
QxH(b) |
$ |
106 |
|
$ |
(2,334) |
|
NM |
|
|
|
|
QVC International(c) |
|
57 |
|
|
62 |
|
9 |
% |
|
2 |
% |
Cornerstone |
|
11 |
|
|
10 |
|
(9) |
% |
|
|
|
Unallocated corporate cost |
|
(9) |
|
|
(10) |
|
(11) |
% |
|
|
|
Total QVC Group Operating Income (Loss) |
|
165 |
|
|
(2,272) |
|
(1,477) |
% |
|
(1,479) |
% |
|
|
|
|
|
|
|
|
|
|
|
|
Adjusted OIBDA (Loss) |
|
|
|
|
|
|
|
|
|
|
|
QxH(b) |
$ |
194 |
|
$ |
150 |
|
(23) |
% |
|
|
|
QVC International(c) |
|
77 |
|
|
75 |
|
(3) |
% |
|
(8) |
% |
Cornerstone |
|
19 |
|
|
17 |
|
(11) |
% |
|
|
|
Unallocated corporate cost |
|
(8) |
|
|
(10) |
|
(25) |
% |
|
|
|
Total QVC Group Adjusted OIBDA |
$ |
282 |
|
$ |
232 |
|
(18) |
% |
|
(19) |
% |
__________________ |
|
a) |
For a definition of constant currency financial metrics, see the accompanying schedules. |
b) |
In the second quarter of 2024, QxH recorded |
c) |
In the second quarter of 2024, |
QxH
QxH revenue declined primarily due to a 13% decrease in units shipped and lower shipping and handling revenue, partially offset by favorable returns and 1% increase in average selling price. QxH reported sales growth in electronics with declines across all other categories.
Operating loss in the second quarter was primarily driven by a
Adjusted OIBDA margin(4) decreased mainly due to higher fulfillment costs and sales deleverage, partially offset by higher product margins and favorable commission rates. Fulfillment pressure was driven by higher freight rates and labor costs. Product margins increased primarily due to mix shift to higher-margin products and favorable return rates. Operating expenses decreased due to favorable commission rates. Selling, general and administrative expenses were flat primarily due to lower personnel costs offset by higher marketing costs.
US Dollar denominated results were favorably impacted by exchange rate fluctuations due to the US Dollar weakening 6% against the British pound, 5% against the Euro, and 8% against the Japanese Yen. The financial metrics presented in this press release also provide a comparison of the percentage change in
Operating income increased in the second quarter mainly due to
Adjusted OIBDA margin decreased due to sales deleverage and fulfillment pressure partially offset by lower selling, general and administrative expenses. Fulfillment pressure due to higher variable wage rates in
Cornerstone
Cornerstone revenue decreased 8% due to continued softness in interior furniture, outdoor furniture, and decor in the home sector.
Operating income margin was flat. Adjusted OIBDA margin decreased primarily due to sales deleverage and higher administrative costs related to the previously announced transformation plan, partially offset by higher product margins and lower fulfilment and supply chain costs.
SECOND QUARTER 2025 SUPPLEMENTAL METRICS
|
||||||||||||
(amounts in millions unless otherwise noted) |
|
2Q24 |
|
2Q25 |
|
% Change |
|
|
% Change |
|
||
QxH |
|
|
|
|
|
|
|
|
|
|
|
|
Cost of Goods Sold % of Revenue |
|
|
64.6 |
% |
|
64.7 |
% |
10 |
bps |
|
|
|
Operating Income Margin (%) |
|
|
6.8 |
% |
|
(167.8) |
% |
(17,460) |
bps |
|
|
|
Adjusted OIBDA Margin (%) |
|
|
12.5 |
% |
|
10.8 |
% |
(170) |
bps |
|
|
|
Average Selling Price |
|
$ |
52.51 |
|
$ |
52.83 |
|
1 |
% |
|
|
|
Units Sold |
|
|
|
|
|
|
|
(13) |
% |
|
|
|
Return Rate(b) |
|
|
15.9 |
% |
|
14.4 |
% |
(150) |
bps |
|
|
|
eCommerce Revenue(c) |
|
$ |
980 |
|
$ |
897 |
|
(8) |
% |
|
|
|
eCommerce % of Total Revenue |
|
|
62.9 |
% |
|
64.5 |
% |
160 |
bps |
|
|
|
Mobile % of eCommerce Revenue(d) |
|
|
70.6 |
% |
|
71.6 |
% |
100 |
bps |
|
|
|
LTM Total Customers(e) |
|
|
7.9 |
|
|
7.2 |
|
(9) |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cost of Goods Sold % of Revenue |
|
|
63.7 |
% |
|
64.2 |
% |
50 |
bps |
|
|
|
Operating Income Margin (%) |
|
|
9.9 |
% |
|
10.5 |
% |
60 |
bps |
|
|
|
Adjusted OIBDA Margin (%) |
|
|
13.4 |
% |
|
12.6 |
% |
(80) |
bps |
|
|
|
Average Selling Price |
|
|
|
|
|
|
|
4 |
% |
|
(2) |
% |
Units Sold |
|
|
|
|
|
|
|
(3) |
% |
|
|
|
Return Rate(b) |
|
|
20.4 |
% |
|
18.6 |
% |
(180) |
bps |
|
|
|
eCommerce Revenue(c) |
|
$ |
300 |
|
$ |
316 |
|
5 |
% |
|
(1) |
% |
eCommerce % of Total Revenue |
|
|
52.1 |
% |
|
53.3 |
% |
120 |
bps |
|
|
|
Mobile % of eCommerce Revenue(d) |
|
|
76.1 |
% |
|
77.4 |
% |
130 |
bps |
|
|
|
LTM Total Customers(e) |
|
|
4.1 |
|
|
3.9 |
|
(5) |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cornerstone |
|
|
|
|
|
|
|
|
|
|
|
|
Cost of Goods Sold % of Revenue |
|
|
57.9 |
% |
|
56.0 |
% |
(190) |
bps |
|
|
|
Operating Income Margin (%) |
|
|
4.0 |
% |
|
4.0 |
% |
0 |
bps |
|
|
|
Adjusted OIBDA Margin (%) |
|
|
7.0 |
% |
|
6.7 |
% |
(30) |
bps |
|
|
|
eCommerce Revenue(c) |
|
$ |
207 |
|
$ |
193 |
|
(7) |
% |
|
|
|
eCommerce % of Total Revenue |
|
|
75.8 |
% |
|
76.6 |
% |
80 |
bps |
|
|
|
__________________ |
|
a) |
For a definition of constant currency financial metrics, see the accompanying schedules. |
b) |
Measured as returned sales over gross shipped sales in US Dollars. |
c) |
Based on net revenue. |
d) |
Based on gross US Dollar orders. |
e) |
LTM: Last twelve months. |
FOOTNOTES
|
|
1) |
|
2) |
Unless otherwise noted, highlights compare financial information for the three months ended |
3) |
For a definition of constant currency financial metrics, see the accompanying schedules. Applicable reconciliations can be found in the financial tables at the beginning of this press release. |
4) |
For definitions and applicable reconciliations of Adjusted OIBDA and Adjusted OIBDA margin, see the accompanying schedules. |
NOTES
Cash and Debt
The following presentation is provided to separately identify cash and debt information.
|
|||||||
(amounts in millions) |
|
|
|
|
|
||
Cash and cash equivalents (GAAP) |
|
$ |
833 |
|
$ |
897 |
|
|
|
|
|
|
|
|
|
Debt: |
|
|
|
|
|
|
|
QVC senior secured notes(a) |
|
$ |
2,146 |
|
$ |
2,146 |
|
QVC senior secured bank credit facility |
|
|
1,850 |
|
|
1,925 |
|
Total Subsidiary Level Debt |
|
$ |
3,996 |
|
$ |
4,071 |
|
|
|
|
|
|
|
|
|
Senior notes(a) |
|
|
792 |
|
|
792 |
|
Senior exchangeable debentures(b) |
|
|
778 |
|
|
777 |
|
Corporate Level Debentures |
|
|
1,570 |
|
|
1,569 |
|
Total QVC Group Debt |
|
$ |
5,566 |
|
$ |
5,640 |
|
Unamortized discount, fair market value adjustment and deferred loan costs |
|
|
(566) |
|
|
(720) |
|
Total QVC Group Debt (GAAP) |
|
$ |
5,000 |
|
$ |
4,920 |
|
|
|
|
|
|
|
|
|
Other Financial Obligations: |
|
|
|
|
|
|
|
Preferred stock(c) |
|
$ |
1,272 |
|
$ |
1,272 |
|
|
|
|
|
|
|
|
|
|
|
|
3.7x |
|
|
3.9x |
|
__________________ |
|
a) |
Face amount of Senior Notes and Debentures with no reduction for the unamortized discount. |
b) |
Face amount of Senior Exchangeable Debentures with no adjustment for the fair market value adjustment. |
c) |
Preferred Stock has an 8% coupon (subject to step up for dividend nonpayment; current coupon is 9.5%), |
d) |
As defined in QVC's credit agreement. On |
Cash at
QVC's bank credit facility had
As of
Important Notice:
This press release includes certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements about business strategies and initiatives (including our WIN strategy) and their expected benefits, market potential and headwinds (including the impact of tariff volatility), future financial performance and prospects, and other matters that are not historical facts. These forward-looking statements involve many risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements, including, without limitation, possible changes in market acceptance of new products or services, competitive issues, regulatory matters affecting our businesses, continued access to capital on terms acceptable to
NON-GAAP FINANCIAL MEASURES
To provide investors with additional information regarding our financial results, this press release includes a presentation of Adjusted OIBDA, which is a non-GAAP financial measure, for
This press release also references certain financial metrics on a constant currency basis, which is a non-GAAP measure, for
SCHEDULE 1
The following table provides a reconciliation of
CONSOLIDATED OPERATING INCOME AND ADJUSTED OIBDA RECONCILIATION
|
|||||||||||||||
(amounts in millions) |
|
2Q24 |
|
3Q24 |
|
4Q24 |
|
1Q25 |
|
2Q25 |
|||||
QVC Group Operating Income (Loss) |
|
$ |
165 |
|
$ |
152 |
|
$ |
(1,271) |
|
$ |
14 |
|
$ |
(2,272) |
Depreciation and amortization |
|
|
96 |
|
|
95 |
|
|
93 |
|
|
102 |
|
|
105 |
Stock compensation expense |
|
|
3 |
|
|
3 |
|
|
10 |
|
|
4 |
|
|
4 |
Impairment of intangible assets(b) |
|
|
— |
|
|
— |
|
|
1,480 |
|
|
— |
|
|
2,395 |
Restructuring costs(a) |
|
|
18 |
|
|
— |
|
|
— |
|
|
57 |
|
|
— |
QVC Group Adjusted OIBDA |
|
$ |
282 |
|
$ |
250 |
|
$ |
312 |
|
$ |
177 |
|
$ |
232 |
__________________ |
|
a) |
In the second quarter of 2024, |
b) |
Includes a |
SCHEDULE 2
The following table provides a reconciliation of Adjusted OIBDA for QVC and Cornerstone to that entity or such businesses' operating income (loss) calculated in accordance with GAAP for the three months ended
SUBSIDIARY ADJUSTED OIBDA RECONCILIATION
|
|||||||||||||||
(amounts in millions) |
|
2Q24 |
|
3Q24 |
|
4Q24 |
|
1Q25 |
|
2Q25 |
|||||
QVC |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating income (loss) |
|
$ |
163 |
|
$ |
164 |
|
$ |
(1,254) |
|
$ |
29 |
|
$ |
(2,272) |
Depreciation and amortization |
|
|
88 |
|
|
87 |
|
|
84 |
|
|
95 |
|
|
98 |
Stock compensation |
|
|
2 |
|
|
1 |
|
|
5 |
|
|
4 |
|
|
4 |
Impairment of intangible assets |
|
|
— |
|
|
— |
|
|
1,480 |
|
|
— |
|
|
2,395 |
Restructuring costs |
|
|
18 |
|
|
— |
|
|
— |
|
|
57 |
|
|
— |
Adjusted OIBDA |
|
$ |
271 |
|
$ |
252 |
|
$ |
315 |
|
$ |
185 |
|
$ |
225 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
QxH Adjusted OIBDA |
|
$ |
194 |
|
$ |
182 |
|
$ |
204 |
|
$ |
122 |
|
$ |
150 |
QVC International Adjusted OIBDA |
|
$ |
77 |
|
$ |
70 |
|
$ |
111 |
|
$ |
63 |
|
$ |
75 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cornerstone |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating income (loss) |
|
$ |
11 |
|
$ |
(2) |
|
$ |
(4) |
|
$ |
(11) |
|
$ |
10 |
Depreciation and amortization |
|
|
8 |
|
|
8 |
|
|
9 |
|
|
7 |
|
|
7 |
Stock compensation |
|
|
— |
|
|
— |
|
|
— |
|
|
— |
|
|
— |
Adjusted OIBDA |
|
$ |
19 |
|
$ |
6 |
|
$ |
5 |
|
$ |
(4) |
|
$ |
17 |
CONDENSED CONSOLIDATED BALANCE SHEET INFORMATION (unaudited)
|
|||||
|
|
|
|
|
|
|
|
|
2025 |
|
2024 |
|
|
|
amounts in millions |
||
Assets |
|
|
|
|
|
Current assets: |
|
|
|
|
|
Cash and cash equivalents |
|
$ |
897 |
|
905 |
Trade and other receivables, net of allowance for credit losses |
|
|
819 |
|
1,143 |
Inventories |
|
|
1,193 |
|
1,061 |
Other current assets |
|
|
192 |
|
190 |
Total current assets |
|
|
3,101 |
|
3,299 |
Property and equipment, net |
|
|
465 |
|
502 |
Intangible assets not subject to amortization |
|
|
2,020 |
|
4,337 |
Intangible assets subject to amortization, net |
|
|
419 |
|
402 |
Operating lease right-of-use assets |
|
|
585 |
|
600 |
Other assets, at cost, net of accumulated amortization |
|
|
109 |
|
103 |
Total assets |
|
$ |
6,699 |
|
9,243 |
Liabilities and Equity |
|
|
|
|
|
Current liabilities: |
|
|
|
|
|
Accounts payable |
|
|
648 |
|
776 |
Accrued liabilities |
|
|
824 |
|
953 |
Current portion of debt |
|
|
86 |
|
867 |
Other current liabilities |
|
|
80 |
|
128 |
Total current liabilities |
|
|
1,638 |
|
2,724 |
Long-term debt |
|
|
4,834 |
|
4,101 |
Deferred income tax liabilities |
|
|
1,130 |
|
1,313 |
Preferred stock |
|
|
1,272 |
|
1,272 |
Operating lease liabilities |
|
|
592 |
|
598 |
Other liabilities |
|
|
121 |
|
120 |
Total liabilities |
|
|
9,587 |
|
10,128 |
Equity |
|
|
(2,980) |
|
(971) |
Non-controlling interests in equity of subsidiaries |
|
|
92 |
|
86 |
Total liabilities and equity |
|
$ |
6,699 |
|
9,243 |
CONDENSED CONSOLIDATED STATEMENT OF OPERATIONS INFORMATION (unaudited)
|
|||||
|
|
Three months ended |
|||
|
|
|
|||
|
|
2025 |
|
2024 |
|
|
|
amounts in millions |
|||
Revenue: |
|
|
|
|
|
Total revenue, net |
|
$ |
2,236 |
|
2,407 |
|
|
|
|
|
|
Operating costs and expenses: |
|
|
|
|
|
Cost of goods sold (exclusive of depreciation and amortization shown separately below) |
|
|
1,422 |
|
1,532 |
Operating expense |
|
|
164 |
|
178 |
Selling, general and administrative, including stock-based compensation |
|
|
422 |
|
418 |
Depreciation and amortization |
|
|
105 |
|
96 |
Impairment of goodwill and intangible assets |
|
|
2,395 |
|
— |
Restructuring costs |
|
|
— |
|
18 |
|
|
|
4,508 |
|
2,242 |
Operating income (loss) |
|
|
(2,272) |
|
165 |
|
|
|
|
|
|
Other income (expense): |
|
|
|
|
|
Interest expense |
|
|
(117) |
|
(119) |
Realized and unrealized gains (losses) on financial instruments, net |
|
|
(21) |
|
(10) |
Other, net |
|
|
(1) |
|
11 |
|
|
|
(139) |
|
(118) |
Earnings (loss) before income taxes |
|
|
(2,411) |
|
47 |
Income tax (expense) benefit |
|
|
202 |
|
(15) |
Net earnings (loss) |
|
|
(2,209) |
|
32 |
Less net earnings (loss) attributable to the noncontrolling interests |
|
|
13 |
|
12 |
Net earnings (loss) attributable to |
|
$ |
(2,222) |
|
20 |
CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS INFORMATION (unaudited)
|
|
||||||
|
|
Six months ended |
|
|
|||
|
|
|
|
|
|||
|
|
2025 |
|
2024 |
|
||
|
|
amounts in millions |
|
|
|||
CASH FLOWS FROM OPERATING ACTIVITIES: |
|
|
|
|
|
|
|
Net earnings (loss) |
|
$ |
(2,300) |
|
40 |
|
|
Adjustments to reconcile net earnings (loss) to net cash provided (used) by operating activities: |
|
|
|
|
|
|
|
Depreciation and amortization |
|
|
207 |
|
195 |
|
|
Impairment of goodwill and intangible assets |
|
|
2,395 |
|
— |
|
|
Stock-based compensation |
|
|
8 |
|
19 |
|
|
Realized and unrealized (gains) losses on financial instruments, net |
|
|
36 |
|
17 |
|
|
Gain on sale leaseback transaction |
|
|
— |
|
(1) |
|
|
Deferred income tax expense (benefit) |
|
|
(239) |
|
(60) |
|
|
Other, net |
|
|
16 |
|
6 |
|
|
Changes in operating assets and liabilities |
|
|
|
|
|
|
|
Decrease (increase) in trade and other receivables |
|
|
327 |
|
395 |
|
|
Decrease (increase) in inventory |
|
|
(106) |
|
(84) |
|
|
Decrease (increase) in other current assets |
|
|
37 |
|
39 |
|
|
(Decrease) increase in accounts payable |
|
|
(149) |
|
(122) |
|
|
(Decrease) increase in accrued and other liabilities |
|
|
(206) |
|
(151) |
|
|
Net cash provided (used) by operating activities |
|
|
26 |
|
293 |
|
|
|
|
|
|
|
|
|
|
CASH FLOWS FROM INVESTING ACTIVITIES: |
|
|
|
|
|
|
|
Capital expenditures |
|
|
(72) |
|
(94) |
|
|
Expenditures for television distribution rights |
|
|
(88) |
|
(13) |
|
|
Cash proceeds from dispositions of investments |
|
|
— |
|
6 |
|
|
Proceeds from sale of fixed assets |
|
|
— |
|
6 |
|
|
Other investing activities, net |
|
|
(7) |
|
(3) |
|
|
Net cash provided (used) by investing activities |
|
|
(167) |
|
(98) |
|
|
|
|
|
|
|
|
|
|
CASH FLOWS FROM FINANCING ACTIVITIES: |
|
|
|
|
|
|
|
Borrowings of debt |
|
|
1,011 |
|
1,660 |
|
|
Repayments of debt |
|
|
(868) |
|
(1,716) |
|
|
Dividends paid to noncontrolling interest |
|
|
(22) |
|
(22) |
|
|
Dividends paid to common shareholders |
|
|
(1) |
|
(4) |
|
|
Other financing activities, net |
|
|
(2) |
|
(3) |
|
|
Net cash provided (used) by financing activities |
|
|
118 |
|
(85) |
|
|
Effect of foreign currency exchange rates on cash, cash equivalents and restricted cash |
|
|
27 |
|
(21) |
|
|
Net increase (decrease) in cash, cash equivalents and restricted cash |
|
|
4 |
|
89 |
|
|
Cash, cash equivalents and restricted cash at beginning of period |
|
|
923 |
|
1,136 |
|
|
Cash, cash equivalents and restricted cash at end period |
|
$ |
927 |
|
1,225 |
|
|
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