monday.com Expands AI-Powered Agents, CRM Suite, and Enterprise-Grade Capabilities
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AI is no longer the future of work; it is already reshaping how leading businesses operate today. Yet as innovation accelerates, many organizations still struggle to realize meaningful impact from their AI investments.
Since its founding,
Executing on the Vision of the Digital Workforce
Earlier this year,
“AI is fundamentally changing the way people adopt, onboard, and enhance work solutions, and with it, expectations for what software should deliver,” said Daniel Lereya, Chief Product & Technology Officer at
monday agents give every organization the ability to design and deploy AI-powered specialists through an intuitive, no-code builder. These agents move beyond static answers, orchestrating multi-step processes, adapting to changing conditions, and unlocking significant productivity gains. Unlike other solutions that make building agents complex,
The first agents available are part of monday CRM, focused on sales development (SDR) work. These agents instantly engage new leads while they’re warm, enrich data, qualify prospects, and capture every interaction directly in the CRM, expanding pipeline capacity and ensuring seamless handoff to sales teams.
Looking ahead, monday agents will empower organizations to build agents for every function across the business, from scheduling meetings and tracking action items to conducting research and creating tailored strategies, unlocking new opportunities for efficiency, scale, and impact.
AI Across the Platform
Earlier this year,
With monday vibe, the company is advancing a new approach to vibe coding, transforming how software is created by allowing people to build with plain English. By combining the creative potential of the most advanced large language models (LLMs) with the reliability of mondayDB, the flexible data infrastructure powering the platform,
This unique combination unleashes the power of vibe-coding for real-world business applications, enabling organizations to innovate without silos, maintain trust at scale, and unlock entirely new opportunities for software development. Launched only a week ago, monday vibe is already delivering results, with customers building over 17,000 apps, underscoring its potential to accelerate innovation and empower organizations of every size to create solutions at scale.
Expanding monday CRM with AI-Powered Marketing
Today,
With monday campaigns, marketing and sales teams can work in true alignment from lead to loyal customer. All marketing activity connects directly to CRM data, so marketers and sellers share one funnel, one set of goals, and one source of truth. Every campaign drives the pipeline. Every sale makes the next campaign smarter.
By pulling real-time customer and lead intelligence directly from monday CRM, monday campaigns builds and optimizes campaigns in minutes while tying marketing investments to measurable business outcomes.
“Marketers have long struggled with disconnected tools, siloed data, and the constant pressure to prove ROI,” said
Key Features:
- AI-powered creation – Generates copy, suggests audience segments from CRM data, and ensures on-brand messaging.
- Intelligent automation – Triggers personalized campaigns from CRM updates and customer actions.
- Optimal timing – AI recommends the best send times for maximum impact.
Starting with email marketing, monday campaigns will look to expand throughout the year, adding new capabilities that make it an increasingly powerful, AI-driven solution for go-to-market teams.
Enterprise Readiness: Scale with Confidence
Enterprise readiness has always been at the core of
Enhancements in dependency management, resource optimization, and governance controls provide leaders with the clarity and confidence they need to manage at scale without slowing down their teams.
Rather than releasing point solutions, monday.com’s latest capabilities enable customers to scale seamlessly while staying agile and delivering measurable outcomes. Enterprise customers are already seeing results. Pepsi cut low-impact work by 30% while achieving 100% of critical deadlines, and Five9, a cloud contact center software company, reduced time to revenue by 25% through AI-powered workflows, demonstrating how
These advancements extend across the entire platform, empowering organizations to execute with speed and precision, regardless of the complexity of their structures or the ambition of their goals.
About
View source version on businesswire.com: https://www.businesswire.com/news/home/20250917185536/en/
Media Relations contact:
tiffanigi@monday.com
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