Motorola Solutions’ ‘Inform’ Unifies Real-Time Incident Response and Security Operations
Launching at GSX 2025, Inform unifies Avigilon’s video and access control solutions to provide security professionals with AI-assisted, real-time situational awareness and incident response while connecting enterprises with public safety agencies
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‘Inform’ Unifying Real-Time Incident Response and Security Operations. Image credit:
Marking the first step in unifying the
“Security operations centers are drowning in fragmented systems and data overload and trapped in endless cycles of manual triage and reactive firefighting across disconnected tools,” said
"Connecting the dots across different security events to understand the bigger picture is a constant battle,”
Inform helps security teams identify and respond to complex threats by intelligently grouping multiple, seemingly-disparate events into a single, actionable incident. For example, after several failed badge swipes at a facility, Inform can mobilize nearby cameras, determine if they are connected to a single person of interest, alert security via radios and, as needed, share live information with public safety agencies’ real-time crime centers. This seamless workflow, from detection to response, allows teams to act decisively with focus and clarity.
"During an incident, every second counts and reconciling data across different security systems is a challenge,” said
Also launching at GSX is Avigilon Visual Alerts, an on-premises generative AI-powered solution that dramatically expands the vocabulary of visual events that can be detected. For example, a hospital’s security team can easily create an alert for "wandering patients near an exit." When the system detects such incidents, Visual Alerts complements Inform’s ability to assist both clinical and security staff with triaging and effectively responding to the incidents.
“We believe Inform and Visual Alerts are complementary and significant steps toward increasing the capabilities of underlying security infrastructure and orchestrating response to help multiple teams save time and prioritize action,” said Wickramasuriya.
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