Ongoing Inflation Concerns Are Reshaping Spending Habits of U.S., TD Bank Survey Reveals
87% of
Nearly 90% of respondents cited that rising prices have affected their spending. When asked to select the single action that best describes how they are adjusting, nearly one-third (29%) of consumers reported pulling back on nonessential purchases, while about one in five (19%) are seeking out more discounts and promotions.
“The cost of living continues to rise, making it even more important to have a good grasp on your finances and the tools available to you,” said
Consumers are feeling the crunch regardless of income: 84% of respondents with household income of $100k+ reported inflation impacts, versus 88% of respondents with household income under
Grocery Grumbles: Considerable Rises Call for Cutbacks
Groceries make up the bulk of credit card purchases for many Americans, with 46% of respondents citing it as their top spending category in a typical month. Gas ranked second, selected by 13% of respondents.
Discretionary categories rarely top the list of credit card expenses. Restaurants and dining out were identified as the top category by 9% of respondents, while fewer chose entertainment and social activities (6%) or non-work travel and vacations (2%).
“There is a common misperception of credit card spending as frivolous, but that just isn't the reality for most Americans," Fred added. "These survey findings show that Americans are using credit cards to buy essentials like gas and groceries, and they are maximizing the rewards like cash back to make the most of their spend.”
Rising grocery and gas spend have had the biggest impact on household budgets, prompting consumers to prioritize their essentials. Nearly half of surveyed consumers (49%) say their spending on groceries has increased the most over the last year, followed by 10% of surveyed consumers stating their spending on gasoline increased the most.
Consumers Split on Economic Outlook and Personal Debt
The outlook on the economy is split, with roughly equal numbers feeling optimistic (40%) about the economic outlook, 38% feeling pessimistic (38%) and 22% feeling neutral. 41% of respondents feel the same about their current financial situation compared to six months ago, while 35% feel better and 25% feel worse.
The survey found that 73% of Americans report carrying credit card debt. More than half (55%) of respondents owe less than
Repayment habits and concerns about credit card debt vary sharply. While 32% of respondents pay more than the minimum payment amount due on their credit cards each month, 11% pay only the minimum payment amount due, and 3% say they pay when they are able. Among respondents with credit card debt, 25% said they are very concerned about their level of debt. Another 36% said they are somewhat concerned, while 39% expressed little to no concern.
Cash Back is King
The most valued credit card benefits among respondents were rewards (35%), low interest rates (23%), low or no fees (17%), fraud protection (10%), excellent customer service (8%), and a high credit limit (8%). Among cardholders with cash back rewards credit cards, the most popular redemption method was statement credits (34%), followed by direct deposits (20%). Only 14% preferred to redeem their cash back via gift cards.
"Consumers are savvy, and when they see the economy begin to shift, we see them adjust their everyday spend," said
Methodology
This online CARAVAN survey was conducted by Big Village Insights among a sample of 1,013
About Big Village Insights
Big Village Insights is a global research and analytics business uncovering not just the ‘what’ but the ‘why’ behind customer behavior, supporting clients' insights needs with agile tools, CX research, branding, product innovation, data & analytics, and more. Big Village Insights is part of Bright Mountain Media. Find out more at https://big-village.com.
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Corporate Communications Manager
lisa.carlson@td.com
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