Hinge Health’s 2026 State of Musculoskeletal Care Report reveals stark gaps in traditional care
“While Hinge Health's digital physical therapy program has dramatically increased access, MSK care still feels like a maze for too many people,” said Dr.
The report reveals four areas where challenges arise for both patients and providers:
- Confusing start: Nearly one in four patients struggle to decide which provider to see first, while 31% of providers report often seeing patients who should have initially gone elsewhere.
- Unclear care journeys: More than half of patients with muscle and joint pain don't know what to do next while seeking MSK care, and one-third of providers admit they're not satisfied with how care is coordinated either.¹ In fact, while nearly all providers (92%) agree that most of their MSK patients would benefit from starting physical therapy sooner, only 5% of patients reported that they saw a physical therapist first.
- Overlooked guidelines: More than one in three providers say their MSK patients frequently receive imaging, injections, or surgery before considering more conservative, cost-saving treatments like physical therapy, and 39% of patients confirmed they skipped non-invasive options.
- Incomplete care: One-third of patients feel their providers dismissed their pain, even though 78% of providers believe they deliver comprehensive, whole-person MSK care.
The patient and provider vantage points within the report are not often examined together in combined research studies, offering a more comprehensive view of where traditional models fall short. To address many of these gaps,
Access the full report and learn how
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