Commercial Businesses Enter 2026 with Momentum but Face Uncertainty
Valley Bank’s 2nd Annual Middle-Market C&I Survey Highlights Strong Performance in a Shifting Environment
Compared to 2025, respondents reported significant gains:
- 92% rate their cash flow as good or very good, up from 79%.
- Productivity rose from 85% to 95%, as more companies reported operating more efficiently across their core functions.
- Profitability climbed from 79% to 89%, reflecting improved financial results across the middle‑market segment.
These improvements signal that many businesses are stable and are in solid position to weather any challenges. However, difficulty managing inflation and interest rates rose to 57% (up from 45%), while 52% expressed concerns about geopolitical tensions and trade policies (up from 41%).
“Middle-market businesses help drive the
Successful execution requires focus and the survey respondents identified six priorities that will comprise their core initiatives for 2026:
- Financial and operational efficiency
- Customer retention and loyalty
- Pricing strategy and cost efficiency
- AI and machine learning adoption
- Data analytics and business intelligence
- Pricing strategy and cost efficiencies
While ambition is high, execution gaps remain. Only:
- 40% report effective cash-flow management
- 39% are confident in budgeting and forecasting
- 37% feel effective in cost control
- 36% report strong profit-margin management
- 35% are successfully integrating financial technology
- 30% believe they are optimizing working capital
In addition, 30% say hiring remains difficult and 17% report challenges retaining top employees.
The survey also revealed that only 39% of respondents use fraud mitigation services, despite 68% acknowledging a need for stronger fraud protection. Just 57% included data security among their top priorities.
“Fraud protection is not optional, it is foundational,” said Martocci. “Simple safeguards, real-time alerts, and clearly defined response protocols can dramatically reduce financial loss and business disruption.”
Not leveraging an advisory relationship with a banker is another missed opportunity for businesses. Only 22% of respondents use their banker as a trusted advisor for major financial decisions. A strong relationship can help improve working capital management and provide insight into payment flows and risk exposure.
The survey was conducted in
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