ACI Worldwide Executive Philip Bruno to Address the Rise of Agentic Commerce at MIT Sloan Fintech Conference
Chief strategy and growth officer joins panel with leaders from Synchrony, NVIDIA, PwC, and
The session examines a rapidly emerging frontier: a world where AI agents, not people, initiate discovery, comparison, and purchasing decisions across digital ecosystems. The panel brings together executives from Synchrony,
Bruno will discuss how this shift places payments infrastructure and digital wallets at the centre of agentic commerce, and why systems that enforce trust and not just facilitate transactions will define competitive advantage.
“As AI becomes an active participant in commerce, the winners will be the companies that embed secure, intelligent wallet experiences directly into the merchant journey,” said Bruno. “Agentic systems only work when three things can be guaranteed: permission that can be verified, identity that persists across the entire transaction, and evidence that ensures a fair outcome when something goes wrong.”
The panel will explore:
- What’s working now: Zero‑click purchasing, interoperable wallet protocols, and early agent‑driven shopping flows
- What’s overhyped: Standalone bots, voice‑only interfaces, and isolated consumer agents
- What’s next: The battle for control of the consumer’s primary AI agent and how banks, networks, and merchants can stay visible in an increasingly automated checkout experience
Bruno’s perspective builds on ACI’s recent work showing that while workflow‑based applications may be disrupted by generative AI, deterministic payments infrastructure is strengthened, not replaced, by agentic technologies. AI enhances trust, fraud detection, exception handling, and transaction intelligence, but the underlying rules‑based systems remain essential for compliance, auditability, and safety.
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