GAP INC. LAUNCHES ENCORE, A NEW AND MORE REWARDING LOYALTY EXPERIENCE FOR LOVERS OF FASHION & ENTERTAINMENT
Encore goes beyond points and discounts by introducing new fashion, entertainment, and cultural moments for members
New Encore credit card sets a higher standard in apparel retail loyalty by rewarding customers even when they shop outside
Gap Inc.'s rebranded loyalty program is among one of the largest programs in U.S. apparel retail, with a house file of nearly 40 million active members across its brands. Encore builds on that foundation, informed by insights from
Encore brings together access, style and savings through moments inspired by fashion and entertainment, building on
"Fashion is entertainment, and today's customers aren't just buying apparel, they're buying into brands that shape culture and tell compelling stories," said Richard Dickson, President and Chief Executive Officer of Gap Inc. "Encore connects our brands and partnerships in new ways to meet that demand and change how customers engage with our brands. By bringing fashion, entertainment and access together, we are building momentum, deepening relationships and creating long-term value across our portfolio."
"Encore is a powerful new tool to bring our Fashiontainment platform to life," said
"Fans no longer just watch culture unfold – they live it, celebrate it, and want to be part of it. Encore unlocks the power of Universal's iconic stories, transforming unforgettable entertainment moments into new experiences," says Vince Klaseus, President, Universal Products & Experiences. "Through our partnership with
Encore Member Benefits
Encore will continue to offer clear, intentional savings that complement everyday value. Points, rewards and benefits remain simple and easy to use, while higher tiers unlock enhanced value over time, rewarding both engagement and long-term relationships.
But Encore members will also begin to receive early access to select products and exclusive drops, and access to brand moments and partner offerings across fashion, entertainment and culture. This includes launches, collaborations, and exclusive brand experiences that extend fashion into moments beyond retail, with new offerings rolling out over time. As the membership experience evolves Encore will offer curated content that brings customers closer to the brands, from behind-the-scenes views into how products are designed and made to styling advice and original storytelling tied to real moments in culture.
Encore benefits come together across each brand's app and website experience, making it easy for members to explore rewards, discover exclusive content, unlock access and redeem points. The new Encore Market builds on that experience with a rotating mix of members-only offerings from Gap Inc. brands and partners, many created specifically for Encore and not available anywhere else. At launch, this includes never-before-sold items, limited-run products, and signed pieces, alongside partner and brand experiences, such as a chance to fly to New York City and visit Zac Posen's studio to hear first-hand about his inspiration behind his designs.
Members can also use the Encore Market to donate rewards to select charitable organizations, turning everyday engagement into collective impact.
With the launch of Encore's three tiers – Core, Premier, and All-Access – members will see updates to how they earn, redeem, and access benefits. These changes include lower spend thresholds for Premier members, new points flexibility, extended return benefits, and birthday bonuses. Existing loyalty members are automatically transitioned into Encore, with any previously earned points carried forward under the new point system.
Encore Credit Card Member Benefits
"The Encore credit card represents a new standard for loyalty in fashion retail," said
The Encore credit card unlocks the All-Access tier, which provides cardmembers with priority access to select experiences and enhanced benefits made possible through
Designed as the best card for apparel shopping in the market, Encore Mastercard cardmembers receive the most expansive earning opportunities. Encore Mastercard members earn 5x the points at Gap Inc. brands and 3x the points on eligible apparel purchases everywhere else.
Encore is now live in the
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