Hansen Technologies Announces Strategic Partnership with ERTH Holdings to Expand CIS Solutions Across Canada
As utilities advance digital transformation and customer expectations evolve, modern CIS platforms are essential to improving customer experience, enabling automation, and increasing operational efficiency.
Under this partnership, ERTH will serve as the exclusive Canadian reseller and implementation partner for Hansen CIS solutions, including the Hansen AI Virtual Agent. The partnership expands the range of enterprise CIS options available to utilities and municipalities in
Hansen delivers a unified, enterprise-grade utility platform anchored by a proven Customer Information System (CIS) with more than 30 years of industry expertise. Trusted by utilities to support complex billing, regulatory, and operational requirements at scale, Hansen combines a robust CIS and AI-powered call center capabilities to improve operational efficiency and customer experience. Designed with intuitive user experience and a modular, integration-ready architecture, Hansen enables utilities to modernize at their own pace while maintaining scalability and control.
Combined with ERTH's deep expertise in the utility sector, the partnership delivers a flexible, future-ready CIS solution aligned to evolving industry needs. ERTH will continue to maintain a CIS-agnostic approach, supporting clients across multiple platforms.
"Utilities are moving toward a more integrated, AI-enabled operating model," said
"Through our partnership with ERTH, Canadian utilities gain access to a proven CIS platform supported by local expertise—enabling them to modernize efficiently while meeting complex operational requirements." said
For further information, visit erthcorp.com and hansencx.ca or contact sales@erthcorp.com.
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