Baozun Releases 2025 Annual Sustainability Report
As a technology-driven service provider advancing commercial ecosystems,
Key ESG achievements in 2025:
- In 2025,
Baozun's Scope 1 and Scope 2 greenhouse gas (GHG) emissions decreased by 26.96% compared to the 2021 baseline year, excludingGap China . -
Baozun has actively implemented its carbon neutrality strategy. The Company has deployed photovoltaic power generation systems across four industrial parks, officially launched an autonomous vehicle fleet, and advanced green and paperless operations. Three parks have obtained ISO 14064-1 greenhouse gas emissions verification. In addition, the Yishang and Tuopu parks have achieved ISO 14068-1 carbon neutrality certification. -
Baozun has launched a pilot IoT-based integrated energy management platform, progressively establishing a data-driven energy management model that reduces both electricity consumption but greenhouse gas emissions. -
Baozun continues to advance product technology upgrades and functional innovations. The Company's DTC digital touchpoint solution, omnichannel product information management system (PIM), and order management system (OMS) have been featured in multiple Gartner 2025 research publications. -
Baozun launched an AIGC-powered intelligent customer service coaching system on its S-ANY platform and continuously enhanced S-Whiz, its intelligent customer service assistant. Together, these capabilities delivered more efficient and professional customer service during peak promotional periods. -
Baozun has cultivated a vibrant and people-first workplace culture. In 2025, the Company received multiple industry recognitions, including "2025 Model Employer," "51job 2025 Outstanding Employer," and "China Europe International Business School (CEIBS) Best Company Event." -
Baozun places information security and privacy protection at the core of its operations. The Company has developed its proprietary "PII Vault" privacy protection solution, enabling centralized management and full lifecycle protection of personally identifiable information (PII). In 2025, the Company participated in the "Panshi Action" cybersecurity live-fire exercise inShanghai and won the Excellence in Emergency Response Award.
For the full 2025 annual sustainability report, please visit: https://ir.baozun.com/ESG-Report.
Safe Harbor Statements
This press release contains forward-looking statements. These statements are made under the "safe harbor" provisions of the
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