Statement from United Airlines CEO Scott Kirby
In the past, airline mergers usually have been about two struggling airlines coming together to cut costs, flights and headcount. My aspirations could not be more different. The bold idea I wanted to pursue was about growth that would usher in a brand new era of leadership by
While American's public comments make it clear that a merger like this is off the table for the foreseeable future, I do think it's worth taking the time to describe in some more detail what this could have looked like.
To start, it's clear the strategy United has been implementing over the last several years is winning: building a brand loyal airline by de-commoditizing travel, investing in the customer experience and creating value for every customer no matter where they are sitting.
In the simplest terms, combining United and American could: 1) scale and grow that winning, customer-focused approach, 2) unlock incredible, new opportunities for both airlines' customers, employees and the communities we serve and 3) create a great, new
Here are some of the benefits the combination could produce:
Fly an airline that customers love to even more places: United is already changing what it means to be an airline by having the best service, technology, reliability, and products – for every customer – so that flying on United feels better than other airlines. And, we have big plans to do even more. Bringing those benefits to even more people gives customers of both airlines more choice and more value, including best-in-class products, technology and experiences as well as a more valuable loyalty and rewards program that offers more opportunities to earn and use miles. The combined airline would have been about growth – especially internationally and with expanded service to smaller communities – both of which are mathematically enabled by having a larger network.
Create even more value: Price and affordability are important, but unless you think air travel is just a commodity, 'value' matters too. The truth is that in 2025 ticket prices were 29% cheaper than they were pre-pandemic (adjusted for inflation). And in that time, United has focused on providing ever more value to customers by investing in our product: newer, more modern aircraft with bigger bins, screens in every seat, Bluetooth connectivity, free Starlink Wi-Fi and an award-winning mobile app, just to name a few things. A merger of United and American (and the growth that would have come with it) would have dramatically increased the total number of economy seats in the marketplace, offering cost-conscious customers more affordable ways to fly to more places and greater choices across all price points, while still delivering industry-best value to all customers. We wouldn't propose a combination that would cause prices to rise for customers.
Create a truly globally competitive airline – based in the
Boost the
I recognized from the beginning that a merger this big in our industry would attract a lot of skepticism in the media, including from some government officials. Since previous mergers have been about saving struggling airlines, previous legal and regulatory reviews have always focused on subtraction and what's being lost. But, a different kind of merger proposal – one that's focused on growth, customer investments and global competitiveness – would have been a different proposition altogether. And, while divestitures in certain domestic markets obviously would have been required, I believe regulators would have approved such a deal because they would have recognized the benefits to customers, our shared employees and communities from coast-to-coast and around the world.
While our pursuit of talks with American have ended, our mission to build the greatest airline in the history of aviation at United is well underway. We have a winning strategy, a culture of innovation and 115,000 of the best aviation professionals in the world working together to deliver for our customers. While the airline industry has always been dynamic and unpredictable (it's one of the reasons that I love this business), United's future is brighter than it's ever been.
Cautionary Statement Regarding Forward-Looking Statements:
This press release contains certain "forward-looking statements," within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, relating to, among other things, the strategic and growth plans of
Additionally, forward-looking statements include conditional statements and statements that identify uncertainties or trends, discuss the possible future effects of known trends or uncertainties, or that indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this press release are based upon information available to the Company on the date of this press release. The Company undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law or regulation.
The Company's actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, any risks and uncertainties set forth in Part I, Item 1A. "Risk Factors" and in Part II, Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations" of the Company's Annual Report on Form 10-K for the fiscal year ended
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