Hyatt Hotels Corporation Investor Day Highlights Strategy Driven by Premium Position and Differentiation at Scale
Premium brand and differentiation at scale position Hyatt to build on strong momentum, compound durable growth and expand long-term shareholder value
Illustrative financial outlook includes 11-16% Adjusted EBITDA growth and 14-18% Adjusted Free Cash Flow growth annually over three-year period through 2028
“For nearly 70 years, Hyatt has made bold moves, set new standards, and redefined norms,” said
Key themes include:
- Differentiation at Scale: Hyatt’s global portfolio of premium brands positions the company to serve high-end travelers in each brand segment across a wide range of stay occasions
- Elevating Our Brands: Hyatt’s insights-led, brand-focused organization drives performance, enabled by talent and powered by technology
- Expanding Our Differentiated Footprint: Hyatt is well represented in key global markets, with significant pipeline and substantial opportunity for further expansion
- Delivering Sustainable Long-Term Value for Shareholders: Hyatt’s asset-light model and global brand footprint support consistent, capital-efficient growth and long-term value creation
Illustrative Financial Outlook
“Hyatt’s competitive advantages have positioned the Company to continue the industry-leading RevPAR growth experienced over the past five years, industry-leading net rooms growth, and compounding fee growth,” said
The Company reaffirms its 2026 fiscal year financial outlook previously provided on
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Illustrative 2028 Outlook |
2025 |
2025-2028 CAGR |
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System-wide Hotels RevPAR Growth |
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2.0% to 4.0% |
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Net Rooms Growth |
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6.0% to 8.0% |
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(in millions) |
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Net income (loss) attributable to |
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Gross Fees |
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9% to 13% |
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Adjusted EBITDA (a) |
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11% to 16% |
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Adjusted Free Cash Flow (b) |
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14% to 18% |
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(a) Reflects a reduction of |
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(b) Reflects Capital Expenditures and Adjusted Free Cash Flow for year ended |
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No disposition or acquisition activity beyond what has been completed as of the date of this release has been included in the illustrative financial outlook through 2028. The Company’s long-term outlook is based on a number of assumptions that are subject to change and many of which are outside the control of the Company. If actual results vary from these assumptions, the Company’s expectations may change. There can be no assurance that the Company will achieve these results. |
The Company also announced a
Event and Presentation Details
The Investor Day event will begin at
Attendance is in person by invitation only. A live webcast and presentation materials will be available on Hyatt’s Investor Relations website at investors.hyatt.com.
An archive of the webcast will be available on the Company's website.
Forward-Looking Statements
Forward-Looking Statements in this press release, which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements include statements about our plans, strategies, positioning, illustrative financial outlook through 2028 including expected Adjusted EBITDA and expected Adjusted Free Cash Flow, growth trends and expectations, pipeline expectations, the number of properties we expect to open in the future, any future share repurchases under the additional repurchase authorization, financial performance, prospects or future events and involve known and unknown risks that are difficult to predict. As a result, our actual results, performance or achievements may differ materially from those expressed or implied by these forward-looking statements. In some cases, you can identify forward-looking statements by the use of words such as "may," "could," "expect," "intend," "plan," "seek," "anticipate," "believe," "estimate," "predict," "potential," "continue," "likely," "will," "would," “position” and variations of these terms and similar expressions, or the negative of these terms or similar expressions. Such forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable by us and our management, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, but are not limited to: general economic uncertainty in key global markets and a worsening of global economic conditions or low levels of economic growth; the rate and pace of economic recovery following economic downturns; global supply chain constraints and interruptions, rising costs of construction-related labor and materials, and increases in costs due to inflation or other factors that may not be fully offset by increases in revenues in our business; risks affecting the luxury, resort, and all-inclusive lodging segments; levels of spending in business, leisure, and group segments, as well as consumer confidence; declines in occupancy and average daily rate; limited visibility with respect to future bookings; loss of key personnel; domestic and international political and geopolitical conditions, including political or civil unrest or changes in trade policy; the impact of global tariff policies or regulations; economic sanctions or other government restrictions that may limit our ability to conduct business or receive payments; hostilities, or fear of hostilities, including the ongoing military conflict in the
About
The term “Hyatt” is used for convenience in this release to refer to
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Reconciliation of Non-GAAP Financial Measure: 2025 Net Income (Loss) Attributable to |
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(in millions) |
Year Ended |
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|
|
Hyatt (ex-Playa) |
|
Playa (a) |
|
Consolidated |
||||||
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Net income (loss) attributable to |
$ |
161 |
|
|
$ |
(213 |
) |
|
$ |
(52 |
) |
|
Contra revenue |
|
86 |
|
|
|
— |
|
|
|
86 |
|
|
Revenues for reimbursed costs |
|
(3,629 |
) |
|
|
— |
|
|
|
(3,629 |
) |
|
Reimbursed costs |
|
3,682 |
|
|
|
— |
|
|
|
3,682 |
|
|
Stock-based compensation expense (b) |
|
64 |
|
|
|
4 |
|
|
|
68 |
|
|
Transaction and integration costs |
|
32 |
|
|
|
141 |
|
|
|
173 |
|
|
Depreciation and amortization |
|
324 |
|
|
|
1 |
|
|
|
325 |
|
|
Equity (earnings) losses from unconsolidated hospitality ventures |
|
46 |
|
|
|
— |
|
|
|
46 |
|
|
Interest expense |
|
206 |
|
|
|
111 |
|
|
|
317 |
|
|
(Gains) losses on sales of real estate and other |
|
(19 |
) |
|
|
34 |
|
|
|
15 |
|
|
Asset impairments |
|
40 |
|
|
|
— |
|
|
|
40 |
|
|
Other (income) loss, net |
|
(101 |
) |
|
|
— |
|
|
|
(101 |
) |
|
Provision for income taxes |
|
130 |
|
|
|
— |
|
|
|
130 |
|
|
Net income attributable to noncontrolling interests |
|
3 |
|
|
|
— |
|
|
|
3 |
|
|
Adjusted EBITDA (c) |
$ |
1,025 |
|
|
$ |
78 |
|
|
$ |
1,103 |
|
|
|
|
|
|
|
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(a) Includes amounts incurred specifically related to Playa, including amounts recognized by Playa during Hyatt's period of ownership; amounts recognized by Hyatt prior to and following the completion of the acquisition; and amounts related to the Playa Real Estate Transaction. |
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(b) Includes amounts recognized in general and administrative expenses, owned and leased expenses, and distribution expenses; excludes amounts recognized in transaction and integration costs. |
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(c) During the three months ended |
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Reconciliation of Non-GAAP Financial Measure: 2025 Adjusted EBITDA As Reported to 2025 Adjusted EBITDA Baseline After Adjusting for Asset Sales |
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(in millions) |
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|
||
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|
|
|
2025 |
|
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2025 Adjusted EBITDA As Recast (a) |
|
$ |
1,103 |
|
|
Adjustment to owned and leased segment Adjusted EBITDA from sold assets (b) |
|
|
(5 |
) |
|
Adjustment to owned and leased segment Adjusted EBITDA from sold Playa assets (c) |
|
|
(73 |
) |
|
Total adjustment to owned and leased segment Adjusted EBITDA from sold assets |
|
|
(78 |
) |
|
2025 Adjusted EBITDA Baseline |
|
$ |
1,025 |
|
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(a) During the three months ended |
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(b) Represents the owned and leased segment Adjusted EBITDA contribution for hotels that have been sold as of |
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(c) Represents the owned and leased segment Adjusted EBITDA contribution for hotels acquired as part of the Playa Hotels Acquisition that were sold as part of the Playa Real Estate Transaction; excludes gross fee revenues retained following the sale. |
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Reconciliation of Non-GAAP Financial Measure: 2025 Net Cash Provided by Operating Activities to Free Cash Flow and Adjusted Free Cash Flow |
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(in millions) |
Year Ended |
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|
|
Hyatt (ex-Playa) |
|
Playa |
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Consolidated |
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Net cash provided by (used in) operating activities |
$ |
558 |
|
|
$ |
(179 |
) |
|
$ |
379 |
|
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Capital expenditures |
|
(148 |
) |
|
|
(72 |
) |
|
|
(220 |
) |
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Free Cash Flow |
$ |
410 |
|
|
$ |
(251 |
) |
|
$ |
159 |
|
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Cash taxes on asset sales |
|
117 |
|
|
|
— |
|
|
|
117 |
|
|
Costs associated with the Playa Hotels Acquisition (a) |
|
— |
|
|
|
198 |
|
|
|
198 |
|
|
Adjusted Free Cash Flow |
$ |
527 |
|
|
$ |
(53 |
) |
|
$ |
474 |
|
|
|
|
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|
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(a) Includes cash paid for transaction and integration costs, interest on the delayed draw term loan facility, and other costs associated with the acquisition. |
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Reconciliation of Non-GAAP Financial Measures: 2028 Outlook: Net Income Attributable to |
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No additional disposition or acquisition activity beyond what has been completed as of the date of this release has been included in the 2028 outlook. The Company's outlook is based on a number of assumptions that are subject to change and many of which are outside the control of the Company. If actual results vary from these assumptions, the Company's expectations may change. There can be no assurance that the Company will achieve these results. Results of operations as presented on the condensed consolidated statements of income include expenses recognized with respect to deferred compensation plans funded through rabbi trusts. Below is a reconciliation of this forecasted measure excluding the impact of our rabbi trust investments and forecasted stock-based compensation expense. |
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(in millions) |
Year Ending
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Low Case |
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High Case |
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Net income attributable to |
$ |
490 |
|
|
$ |
635 |
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|
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Contra revenue |
|
75 |
|
|
|
85 |
|
|
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Reimbursed costs, net (a) |
|
110 |
|
|
|
70 |
|
|
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Stock-based compensation expense (b) |
|
60 |
|
|
|
70 |
|
|
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Transaction and integration costs |
|
20 |
|
|
|
10 |
|
|
|
Depreciation and amortization |
|
310 |
|
|
|
310 |
|
|
|
Equity (earnings) losses from unconsolidated hospitality ventures |
|
5 |
|
|
|
5 |
|
|
|
Interest expense |
|
265 |
|
|
|
290 |
|
|
|
Asset impairments |
|
— |
|
|
|
— |
|
|
|
Other (income) loss, net |
|
(140 |
) |
|
|
(160 |
) |
|
|
Provision for income taxes |
|
205 |
|
|
|
265 |
|
|
|
Net income attributable to noncontrolling interests |
|
— |
|
|
|
5 |
|
|
|
Adjusted EBITDA |
$ |
1,400 |
|
|
$ |
1,585 |
|
|
|
(a) Reimbursed costs are presented net of revenues for reimbursed costs as the Company cannot forecast the gross amounts without unreasonable effort. |
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(b) Includes amounts recognized in general and administrative expenses and distribution expenses; excludes amounts recognized in transaction and integration costs. |
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(in millions) |
Low Case |
|
High Case |
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Net cash provided by operating activities |
$ |
910 |
|
|
$ |
1,015 |
|
|
Capital expenditures |
|
(135 |
) |
|
|
(140 |
) |
|
Free Cash Flow |
$ |
775 |
|
|
$ |
875 |
|
|
Cash taxes on asset sales |
|
— |
|
|
|
— |
|
|
Costs associated with the Playa Hotels Acquisition (a) |
|
— |
|
|
|
— |
|
|
Adjusted Free Cash Flow |
$ |
775 |
|
|
$ |
875 |
|
|
(a) Includes taxes and other costs related to the Playa Hotels Acquisition. |
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Definitions
Adjusted Earnings Before Interest Expense, Taxes, Depreciation, and Amortization ("Adjusted EBITDA")
We use the term Adjusted EBITDA throughout this press release. Adjusted EBITDA, as we define it, is a measure that is not recognized under
- payments to customers (“contra revenue”), including performance cure payments and amortization of management and hotel services agreement and franchise agreement assets (“key money assets”);
- revenues for reimbursed costs;
- reimbursed costs that we intend to recover over the long term;
- stock-based compensation expense;
- transaction and integration costs;
- depreciation and amortization;
- equity earnings (losses) from unconsolidated hospitality ventures;
- interest expense;
- gains (losses) on sales of real estate and other;
- asset impairments;
- other income (loss), net; and
- benefit (provision) for income taxes.
We calculate consolidated Adjusted EBITDA by adding the Adjusted EBITDA of each of our reportable segments and eliminations to unallocated overhead expenses.
Our board of directors and executive management team focus on Adjusted EBITDA as one of the key performance and compensation measures both on a segment and on a consolidated basis. Adjusted EBITDA assists us in comparing our performance over various reporting periods on a consistent basis because it removes from our operating results the impact of items that do not reflect our core operations both on a segment and on a consolidated basis. Our Chairman, President and Chief Executive Officer, who is our chief operating decision maker (“CODM”), also evaluates the performance of each of our reportable segments and determines how to allocate resources to those segments, in part, by assessing the Adjusted EBITDA of each segment. In addition, the talent and compensation committee of our board of directors determines the annual variable compensation and long-term incentive compensation for certain members of our management based in part on financial measures including and/or derived from consolidated Adjusted EBITDA, segment Adjusted EBITDA, or some combination of both.
We believe Adjusted EBITDA is useful to investors because it provides investors with the same information that we use internally for purposes of assessing our operating performance and making compensation decisions and facilitates our comparison of results with our prior-period and forecasted results as well as our industry and competitors.
Adjusted EBITDA excludes certain items that can vary widely across different industries and among companies within the same industry, including interest expense and benefit or provision for income taxes, which are dependent on company specifics, including capital structure, credit ratings, tax policies, and jurisdictions in which they operate; depreciation and amortization, which are dependent on company policies including how the assets are utilized as well as the lives assigned to the assets; contra revenue, which is dependent on company policies and strategic decisions regarding payments to hotel owners; and stock-based compensation expense, which varies among companies as a result of different compensation plans companies have adopted.
We exclude revenues for reimbursed costs and reimbursed costs which relate to the reimbursement of payroll costs and system-wide services and programs that we operate for the benefit of our hotel owners as contractually we do not provide services or operate the related programs to generate a profit or bear a loss over the long term. If we collect amounts in excess of amounts spent, we have a commitment to our hotel owners to spend these amounts on the related system-wide services and programs. Additionally, if we spend in excess of amounts collected, we have a contractual right to adjust future collections or expenditures to recover prior-period costs. These timing differences are due to our discretion to spend in excess of revenues earned or less than revenues earned in a single period to ensure that the system-wide services and programs are operated in the best long-term interests of our hotel owners. Over the long term, these programs and services are not designed to impact our economics, either positively or negatively, and instead are designed to result in a cumulative break-even balance. Therefore, we exclude the net impact when evaluating period-over-period changes in our operating results. Adjusted EBITDA includes reimbursed costs related to system-wide services and programs that we do not intend to recover from hotel owners. Finally, we exclude other items that are not core to our operations and may vary in frequency or magnitude, such as transaction and integration costs, asset impairments, unrealized and realized gains and losses on marketable securities, and gains and losses on sales of real estate and other.
Adjusted EBITDA is not a substitute for net income (loss) attributable to
Free Cash Flow and Adjusted Free Cash Flow
Free Cash Flow represents net cash provided by operating activities less capital expenditures. Adjusted Free Cash Flow represents Free Cash Flow less estimated cash taxes on asset sales and costs associated with the Playa Hotels Acquisition. We believe Free Cash Flow and Adjusted Free Cash Flow to be useful liquidity measures to us and investors to evaluate the ability of our operations to generate cash for uses other than capital expenditures, cash taxes on asset sales, and costs associated with the Playa Hotels Acquisition and, after debt service and other obligations, our ability to grow our business through acquisitions and investments, as well as our ability to return cash to shareholders through dividends and share repurchases. Free Cash Flow and Adjusted Free Cash Flow are not necessarily representative of how we will use excess cash. Free Cash Flow and Adjusted Free Cash Flow are not substitutes for net cash provided by operating activities or any other measure prescribed by GAAP. There are limitations to using non-GAAP measures such as Free Cash Flow and Adjusted Free Cash Flow, and management compensates for these limitations by referencing our GAAP results and using Free Cash Flow and Adjusted Free Cash Flow supplementally.
Average Daily Rate (“ADR”)
ADR represents hotel room revenues divided by the total number of rooms sold in a given period. ADR measures the average room price attained by a property, and ADR trends provide useful information concerning the pricing environment and the nature of the customer base of a property or group of properties. ADR is a commonly used performance measure in our industry, and we use ADR to assess the pricing levels that we are able to generate by customer group, as changes in rates have a different effect on overall revenues and incremental profitability than changes in occupancy, as described below.
Playa Hotels Acquisition
On
Playa Real Estate Transaction
On
RevPAR is the product of the ADR and the average daily occupancy percentage. RevPAR does not include non-room revenues, which consist of ancillary revenues generated by a property, such as food and beverage, parking, and other guest service revenues. Our management uses RevPAR to identify trend information with respect to room revenues from comparable properties and to evaluate property performance on a geographical and segment basis. RevPAR is a commonly used performance measure in our industry.
RevPAR changes that are driven predominantly by changes in occupancy have different implications for overall revenue levels and incremental profitability than do changes that are driven predominantly by changes in average room rates. For example, increases in occupancy at a property would lead to increases in room revenues and additional variable operating costs, including housekeeping services, utilities, and room amenity costs, and could also result in increased ancillary revenues, including food and beverage. In contrast, changes in average room rates typically have a greater impact on margins and profitability as average room rate changes result in minimal direct impacts to variable operating costs.
HHC-FIN
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