ZIONS BANCORPORATION RANKS THIRD AMONG U.S. BANKS IN 2023 GREENWICH EXCELLENCE AWARDS
These awards are based on 27,000 market research interviews with businesses nationwide, resulting in the evaluation of more than 500 U.S. banks, out of which 39 were recognized for measurable distinctive quality in small business banking and 23 in middle market banking. Coalition
This is Zions' 15th year being recognized by Coalition Greenwich, earning a remarkable 233 total Excellence awards to date.
"We continually strive to be one of the best business banks in the country, including efforts to excel at customer service and to provide some of the best products and services for our customers. We are honored to have been recognized once again as one of the best banks in the industry, based upon research by Coalition Greenwich, including all three middle market and small business Best Brand awards for 'Bank You Can Trust,' 'Ease of Doing Business' and 'Values Long-Term Relationships,'" said
Zions received Excellence awards in the following categories:
Middle Market (
- Overall Satisfaction with Relationship Manager - National
- Industry Understanding – National
- Data and Analytics Drive Insights
- Customer Service – Cash Management – National
- Product Capabilities – Cash Management – National
- Ease of Product Implementation – Cash Management – National
- Making Commercial Payments Easier – Cash Management – National
Small Business (
- Overall Satisfaction - National
- Overall Satisfaction with Relationship Manager – National
- Overall Satisfaction – West
- Likelihood to Recommend – West
- Relationship Manager Proactively Provides Advice – National
- Relationship Manager Proactively Provides Advice – West
- Data and Analytics Drive Insights
- Overall Satisfaction - Cash Management – National
- Overall Satisfaction - Cash Management – West
- Customer Service – Cash Management – National
- Product Capabilities – Cash Management – National
- Ease of Product Implementation – Cash Management – National
- Making Commercial Payments Easier – Cash Management – National
In addition, Zions received six awards related to its brand:
2023 Greenwich Brand Awards
- Best Brand –
Bank You Can Trust – Middle Market Segment - Best Brand – Ease of Doing Business – Middle Market Segment
- Best Brand – Values Long-Term Relationships – Middle Market Segment
- Best Brand –
Bank You Can Trust – Small Business Segment - Best Brand – Ease of Doing Business – Small Business Segment
- Best Brand – Values Long-Term Relationships – Small Business Segment
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