SPECTRUM MOBILE RANKED #1 IN CUSTOMER SERVICE BY J.D. POWER
Win Reflects Spectrum Mobile's Focus on Keeping it Simple for Customers and Delivering Top-Notch Service and Superior Performance
The study measures the overall satisfaction of customers who had a customer-care experience with their wireless carrier from July through
"Our goal from day one has been to make mobile simple for customers by offering the best devices, reliability, security and speed at exceptional value – and this award recognizes that commitment," said
Spectrum Mobile Customers Enjoy Simple Plans, Flexibility and Exceptional Value
Unlike other wireless providers that routinely raise the prices of their plans, Spectrum Mobile² has consistently lowered its prices while giving customers more. A line of Unlimited data costs
Additionally, all Spectrum Mobile data plans include nationwide 5G access at no extra cost; unlimited talk and texting; the flexibility to change rate plans as needed for free; interest-free monthly installment plans; and a robust bring-your-own-device program. Spectrum Mobile also has an online calculator to make it easy for customers to estimate their monthly savings, and offers access to Speed Boost, an exclusive feature that enables eligible Spectrum Mobile customers with compatible devices to automatically receive faster speeds on their phones when connected to Spectrum's Advanced WiFi. Finally, as always, there are no added taxes, fees or contracts with Spectrum Mobile's data plans.
More information about Spectrum Mobile is available at www.SpectrumMobile.com.
¹Based on providers with at least 150,000 reviews in the
²Spectrum Internet required. Auto-pay required. For Unlimited/Unlimited Plus, speeds are reduced after 30/50 GB of usage per line. Restrictions apply. For details, refer to Spectrum.com/policies/mobile-terms.
³Based on Q4 2023 subscriber data among top 3 carriers.
⁴"Fastest wireless speeds" claim based on
About Spectrum
Spectrum is a suite of advanced communications services offered by
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise® provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The Company also distributes award-winning news coverage and sports programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com.
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