iA Financial Group Accelerates the Digital Transformation of Individual Life Insurance
As of today, approximately 50% of new life insurance sales benefit from a fully redesigned journey: from application to contract delivery, the process is simplified, automated and even faster—for both advisors and clients. Already recognized as an industry leader for instant decision-making at the point of sale, iA
This modernization is notably based on intuitive self-service transactions, such as beneficiary changes or billing changes, which provide advisors and clients with greater autonomy while significantly reducing the administrative burden associated with policy management. Doing business with us has never been so simple, fast and efficient!
This milestone confirms iA Financial Group’s ambition to deeply transform its operating model and the experience offered to its distribution networks by making sales and after-sales services more accessible through digital solutions.
“Integrating term and permanent life insurance into the modernized experience is an important milestone in our modernization journey. For more than half of our new insurance sales, our advisors and clients will benefit from advanced digital processes. We are simplifying advisors’ day-to-day activities while offering a smooth, fast experience aligned with client expectations. We are firmly committed to achieving the best combination of human and digital experiences,” said
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Information:
Public Affairs
Phone: 514-247-0465
Email: chantal.corbeil@ia.ca
Source: iA