Company Announcements

PT Hero Supermarket Tbk First Quarter 2021 Results

Source: RNS
RNS Number : 2289X
Dairy Farm International Hldgs Ltd
30 April 2021


30th April 2021








The following announcement was issued today by the Company's 89.3%-owned subsidiary, PT Hero Supermarket Tbk.




For further information, please contact:


Dairy Farm Management Services Limited

Diky Risbianto

(62-21) 8378 8388

Gwendolyn Cheong

(65) 8907 9249



South Tangerang, 30th April 2021






·    First quarter 2021 results significantly impacted by COVID-19

·    Grocery Retail, Health and Beauty materially impacted by pandemic-related restrictions

·    IKEA achieves significant milestone by opening third store in Indonesia

·    PT Hero remains well positioned as a strong, competitive retailer in Indonesia





First Quarter




Rp billion

Rp billion


Net Revenue




Gross Profit




Loss for the period







Loss per share










The Company continued to face significant challenges in the first quarter of 2021 due to the COVID-19 pandemic, the related imposition of PPKM (Enforcement of Limitation on Community Activities) and changes in customer shopping habits.


The Group's Grocery Retail and Health and Beauty businesses continued to be adversely impacted by the pandemic.  PPKM restrictions led to changes in customer shopping behaviours and product demand patterns and impacted traffic into stores within malls.


IKEA Home Furnishing stores were also impacted by pandemic-related restrictions, with challenging trading within stores partially offset by strong e-commerce growth.


Financial Performance


The Company reported a net loss of Rp 2 billion.  Whilst the loss was disappointing, it would have been substantially greater in the quarter were it not for the reversal of lease liability provisions booked in prior periods.


IKEA sales were impacted by restrictions on operating capacity as well as disruptions to trading from COVID-19, partially offset by strong e-commerce growth.  Total operating profit was impacted by reduced store profitability due to lower sales, as well as high pre-opening expenses incurred for new stores planned to open in 2021.  During the quarter, IKEA Indonesia opened its third store in Bandung, marking another significant milestone in the development of the franchise in the country.  Good progress continues to be made with respect to the opening of the fourth IKEA store in Jakarta Garden City, expected to be later this year.


Guardian Health and Beauty performance continued to be significantly impacted by pandemic-related restrictions in Indonesia and associated changes in customer behaviours.  Reduced operating hours, the closure of a number of malls, severe trading restrictions on complimentary businesses and heavy reductions in foot traffic all impacted Guardian sales and profitability.  Guardian remains committed to strengthening its value proposition and relevance to customers, and continues to focus on prudent cost controls to ensure it emerges strongly from the current exceptional trading conditions.


The financial performance of PT Hero Grocery Retail business continues to be adversely impacted significantly by the pandemic.  Strict social restrictions, local travel bans and, in particular, the closure or imposition of heavy trading constraints on shopping malls, have substantially changed consumer behaviours and limited foot traffic into these locations.  Consequently, this has materially impacted the performance of large format destination hypermarkets, which are frequently the anchor tenants of shopping malls and are where the largest proportion of Giant's store space is located.


Business strategy


The grocery retail sector in Indonesia has seen increasing competition in recent years with the growth of different store formats, as well as changes in consumer behaviours, which have accelerated during the pandemic.  During the quarter, the Company increased the pace of its space optimisation programme to provide the Grocery Retail business with a more stable financial foundation.  Concurrently, all aspects of the Company's businesses are being evaluated to ensure that the Group's portfolio is better placed to compete effectively and deliver improved financial performance in the future.  In this context, the Dairy Farm Group, as the largest shareholder of the Company, announced, on 29th April 2021, the establishment of a loan facility to the Company.  The provision of this loan facility highlights the Dairy Farm Group's commitment to PT Hero and provides the Company with additional financing flexibility to enable it to weather difficult trading conditions caused by the pandemic and progress ongoing optimisation programmes. 




The duration of the COVID-19 pandemic and the extent of its impact on PT Hero remain uncertain.  However, the Company expects the pandemic to continue to affect its operations this year and for 2021 to remain challenging.  The Company remains committed to its retail future in Indonesia and confident in its position as a strong competitive retailer over the long term.


Patrik Lindvall

President Director

30th April 2021

- end -


For further information contact: 


Patrik Lindvall, President Director

PT Hero Supermarket Tbk

Tel: +62-21-8378 8388


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