Company Announcements

The Hickman achieves Platinum SmartScore rating

Source: RNS
RNS Number : 7331D
Great Portland Estates PLC
01 July 2021




1 July 2021


Great Portland Estates' The Hickman achieves WiredScore's SmartScore 'Platinum' rating, the first awarded globally


Great Portland Estates plc (GPE) and WiredScore announce that The Hickman, located in Whitechapel London is the first building globally to achieve the prestigious SmartScore 'Platinum' rating. The Hickman is a comprehensive redevelopment completed in September 2020, delivering 75,300 sq ft of highly tech enabled and sustainable workspace.


WiredScore launched SmartScore, the certification for smart buildings, in April 2021. Providing a global standard, SmartScore identifies best in class smart buildings that deliver an exceptional user experience, drive cost efficiency, meet high standards of sustainability and are fully future-proof. A SmartScore Platinum building demonstrates cutting edge innovation with the use of market leading technology, processes and automation to deliver world class outcomes to all users of the building and creating the most efficient, inspirational, sustainable and future proofed building. To achieve the rating, owners have to demonstrate that the building has enhanced functionality as well as a technological foundation that makes it future proof. A SmartScore Platinum building demonstrates cutting edge.    


At The Hickman, enhanced functionality is provided through sesame™, GPE's award-winning smart workplace app, which allows building users to make more of every day. The smart functionality starts before staff leave home, enabling them to book desks, check the building's air quality and access up-to-date transport data to avoid busy train times. On their journey they can use the app to read over 150 different magazines and news titles and on arrival at the building utilise hands free access to get into the building, pick up a pre-ordered coffee from the Makers café in the reception area before getting to their desk. Once at their desk they can use the app's environmental controls over lighting and temperature, to improve their working environment and productivity. The app also features a concierge service and connects with local lifestyle offers and amenities, allowing people to use gyms, local shops or enjoy the huge variety of London's nightlife.


The technological foundation of the building is provided by the creation of a digital twin, a virtual replica of the building. At The Hickman, GPE have taken the digital model used during construction and connected it to the building's management system. When combined with occupancy sensors, the data from the digital twin allows GPE to work with occupiers to optimise the use of the building to help reduce operational energy and allow GPE to meet its ambitious sustainability target to be a net zero carbon business by 2030. Working with occupiers in this way helps to maintain high levels of employee satisfaction to ensure employee wellbeing and improve their working environment. In time, GPE will use machine learning to predict failures before they occur and feed this knowledge into GPE's ongoing development pipeline.


James Pellatt, Director of Workplace and Innovation said: "The SmartScore Platinum rating demonstrates our vision of continuous innovation to enhance the occupier workplace experience. The combination of the digital twin to optimise operational energy, together with the integration of sesame™ means that occupiers and their staff enjoy a sustainable and productive workplace."


Tom McClellan, Country Director, UK & Ireland, WiredScore, added:  "Improving and enhancing buildings to meet the ever-changing landscape of the real estate industry is a significant challenge. In achieving the first SmartScore Platinum rating globally, the highest possible rating for the SmartScore certification, Great Portland Estates has demonstrated its commitment a more sustainable, digitally sound future, with technology at its heart. As a result, tenants of The Hickman will be among the first in the world to profit from a truly smart building which will deliver an exceptional end-user experience."





Great Portland Estates plc

Toby Courtauld, Chief Executive                                                +44 (0) 20 7647 3042

James Pellatt, Director of Workplace and Innovation                +44 (0) 20 7647 3079



James Murgatroyd                                                                    +44 (0) 20 7251 3801

Gordon Simpson                                                                       +44 (0) 20 7251 3801




For further information on GPE see or follow us on Twitter at @GPE_plc



About WiredScore


WiredScore is the organization behind the WiredScore and SmartScore certifications: the internationally recognized digital connectivity and smart building rating systems for real estate, helping landlords design and promote buildings with powerful digital connectivity and smart capabilities. WiredScore was founded in New York in 2013 by leaders in real estate, technology and telecommunications, with an endorsement from Mayor Bloomberg, to improve the city's technology infrastructure, and support its entrepreneurs who are driving technological advances and creating jobs.


Following success in the US, WiredScore launched in the United Kingdom in October 2015 after winning the Greater London Authority's tender to be the official Mayor of London Digital Connectivity Rating Scheme. International demand for the digital connectivity rating system has since seen the company expand operations to France, Ireland, Germany, and Canada. Since then, over 750 million square feet of commercial and residential space has been committed to WiredScore certification, impacting 7 million people across 12 countries. For more information on WiredScore, SmartScore or to find WiredScore and SmartScore certified buildings, visit:



This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact or visit

RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our Privacy Policy.