Company Announcements

For immediate release                                                                                                 20 April 2023

RWS Holdings plc

Cyber Incident

RWS Holdings plc ("RWS" or "the Group") announces that it has detected evidence of unauthorised external access to a legacy project management workflow application which supports a small part of its Regulated Industries division. The application is used primarily for project management of client work, but holds no client-generated content.

Upon discovery of the unauthorised access, RWS immediately enacted its contingency protocols, temporarily shutting the application down. External cyber security experts were appointed to investigate the circumstances and scope of the incident and have confirmed that the evidence of unauthorised access is restricted to the application concerned. The individuals and organisations that may have been affected have been contacted, advised of the steps they should take and, where appropriate, offered support. The Group is taking steps to comply with relevant regulatory obligations and as part of this has notified the UK's Information Commissioner's Office.

The application has now been securely restored and is in operation.

RWS confirms that no other part of the Group has been affected. Based on current estimates, any financial impact and incremental costs to RWS are not expected to be material.

RWS will issue its half year trading statement on 25 April 2023.

For further information, please contact:

About RWS

RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language. 

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance and gain actionable insights into their data and content.

We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L). 

For further information, please visit: www.rws.com.