Frontier Communications Operations in Florida Return to Near-Normal Levels Thanks to Reliability and Resiliency of FiOS All-Fiber NetworkSource: Business Wire
99 Percent of Customer Base in Service
“The resiliency of Frontier’s buried all-fiber network was a significant
differentiator in the market,” said
Frontier’s central office and remote office facilities remained online throughout the storm, either because electricity was available or generator power kicked in, added Williams.
“For customers on our copper network with traditional corded phones, voice service continued to work regardless of power availability,” said Williams.
Frontier’s disaster recovery plan includes damage assessments and
getting technicians into the field as soon as conditions allow and
emergency management agencies provide the go-ahead.
Other storm preparations included activation of Frontier’s Emergency Response Center; equipping fleet vehicles with extra fuel, fluids and lighting; double-checking all safety equipment, ensuring all back-up power supplies and generators are fully operational; ensuring supplies were available for plant and network restoration; and placing emergency network supplies throughout company facilities. On-going communications with employees assured their safety.
“Our network was resilient in the
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Bob Elek, 813-221-8790 (office)