Chapman University Selects Aruba to Secure and Automate IT Operations and Deliver New Digital ExperiencesSource: Business Wire
Students at Leading Private University Vote Wi-Fi as the “Most Important Service on Campus”; New Network Virtually Eliminates Connectivity Complaints
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Home to over 9,000 undergraduate and graduate students, Chapman is
seeing more than 13,000 concurrent devices connecting to its network
daily. According to
“Students that we’ve surveyed tell us that wireless is the most important service on campus,” Lyle said. “Our students rely on it every day, and it is critical to the educational experience in our classrooms.”
Chapman found that their legacy wireless network could not address the University’s growing needs. In particular, the outdoor coverage was spotty and students were lodging complaints about frequent disconnects. The University was using an open configuration that lacked the kind of encryption, authentication, and role-based policy necessary to deliver secure network access, particularly as IoT devices are added. Furthermore, the network required manual tuning, configuration and management, all of which cost the IT team valuable time and resources.
Chapman sought an infrastructure that could automate deployment and
management tasks, securely onboard IoT devices, and allow IT to develop
role-based access policies to simplify the connectivity experience for
students, faculty and guests. The University also wanted a full wired
and wireless solution for its latest campus additions –
Chapman turned to
Simplicity and manageability were key factors in Chapman’s decision to
This simplicity extended to the deployment of the 303H Series APs in the Chapman Grand residence hall, which is designed like a 400-unit apartment complex. Using the APs in concert with Aruba’s zero-touch provisioning, Chapman was able to quickly bring the new building online, saving the IT team a substantial amount of time and cost.
ClearPass was also a primary factor in selecting
ClearPass is integral to Chapman’s transition from an open network to an authenticated system for students, staff and faculty, as well as managing guest access.
“With ClearPass we can now manage the type of access each individual
receives depending on their role as student, faculty or staff. And we’ve
established a captive portal for guest access that has been
well-received by visitors,” added
ClearPass also allows students, staff and faculty to register their own personal devices and is crucial to the University’s IoT strategy. Ferguson noted that the University is seeing a great deal of IoT device demand with alarms, door locks, smart lighting and HVAC sensors, as well as students just wanting to connect TVs and printers. Chapman is using ClearPass to effectively manage all of this, with an eye towards using it for full wired and wireless access control in the near future.
Moving forward, Chapman will evaluate Aruba Meridian in a Proof of Concept scheduled for summer 2019. The University will pair Meridian with an application called CriticalArc to enable location awareness for reporting security incidents. Beyond public safety, Chapman is also interested in wayfinding and other location-based services that could be used to improve its users’ experiences.
“Experience – that of our students, faculty or visitors to campus – is
the most important consideration for our network deployment,” said Lyle.
“In the past, we’d have 150 students in a classroom, and maybe a handful
of them would have problems connecting and accessing a quiz. That’s a
significant problem. Since we moved to our
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For Aruba, a Hewlett Packard Enterprise company
For Chapman University
Lara Wyss or Bethanie Le