TripAdvisor Offers New Custom Wi-Fi Service to Help Restaurants Add Value to Their Customers, Market Their Business and Collect More Reviews
TripAdvisor Wi-Fi Plus is custom-branded for each business subscriber and works by automatically collecting contact information from diners who opt in to receive free Wi-Fi at the property. Owners can then use email marketing to connect with their customers — and encourage them to leave candid
"We're excited to make TripAdvisor Wi-Fi Plus available to restaurants around the world. It's a free benefit for consumers and helps businesses engage and build closer relationships with new and existing customers," said
Businesses using the new service collected, on average, up to 70% more
How to Get TripAdvisor Wi-Fi Plus
Owners can sign up for TripAdvisor Wi-Fi Plus by clicking on this link and following the prompts. They will receive a hot spot package by mail and will be able to plug in and go as soon as they receive it.
Once the service is installed, diners can seamlessly access free guest Wi-Fi through a preconfigured, custom-branded landing page with their email address or social media credentials. TripAdvisor Wi-Fi Plus continues the conversation with guests by automatically sending them reminders to leave
There's no need for marketing experience or technical skills. Business owners can use the service to easily create automated email marketing messages to wish customers a happy birthday, offer discounts or loyalty rewards, send "we miss you" emails and more.
The service will also help owners better understand consumer behavior with actionable insights, such as how many new customers are visiting, so they can improve the guest experience.
Pricing and Availability
TripAdvisor Wi-Fi Plus will be powered by Captini, a leading social Wi-Fi marketing provider and offered as a convenient "pay as you go" model through monthly, annual and two-year subscriptions to give restaurants flexibility and savings.
For full information on our pricing and plans, click here.
¹TripAdvisor Internal Data, 2017. Restaurants using Captini WiFi and Review Express saw an average of 70% more reviews.
²TripAdvisor Power of Reviews Study with Ipsos Mori,
www.airfarewatchdog.com, www.bokun.io, www.bookingbuddy.com, www.cruisecritic.com, www.familyvacationcritic.com, www.flipkey.com, www.thefork.com (including www.lafourchette.com, www.eltenedor.com, and www.restorando.com), www.holidaylettings.co.uk, www.holidaywatchdog.com, www.housetrip.com, www.jetsetter.com, www.niumba.com, www.onetime.com, www.oyster.com, www.seatguru.com, www.smartertravel.com, www.tingo.com, www.vacationhomerentals.com, and www.viator.com.
* Source: Jumpshot for TripAdvisor Sites, worldwide,
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