Company Announcements

Pitney Bowes Announces 2020 Pricing for Ecommerce Services with Fewer and Lower Surcharges Than Competitors

STAMFORD, Conn.--(BUSINESS WIRE)--Oct. 31, 2019-- Pitney Bowes (NYSE: PBI), a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing, data and financial services, today announced a 4.9% general rate increase (GRI) for ecommerce delivery and returns services for 2020. The new pricing is in-line with market rates and continues Pitney Bowes’ commitment to providing simple pricing with fewer surcharges than competitors.

The 4.9% GRI applies to the following services:

  • Standard delivery of parcels through an extensive US domestic network, leveraging the USPS® for final mile delivery
  • Cross-border delivery service to 207 countries and territories with bundled quoting and compliance services
  • Standard domestic returns services that allow retailers to offer free at-home pick-up, convenient drop-off options, and fast refunds

“We’re pleased to continue to offer competitive shipping rates for ecommerce delivery and returns services through 2020 in a way that makes it simple and predictable for our clients to plan for their spend next year as their businesses grow,” said Gregg Zegras, Chief Commercial Officer, Pitney Bowes Commerce Services.

Pitney Bowes’ pricing includes fewer and lower surcharges than competitors, including a lower fuel surcharge, no Delivery Area or Residential surcharges, and a more flexible dimensional (DIM) weight policy that does not apply DIM weighting to all packages. In addition, Pitney Bowes will continue to offer its regular shipping rates during the peak holiday season, with no peak surcharges.

Pitney Bowes has been able to keep price increases in-line with market rates despite rising labor and transportation costs, while at the same time making significant strategic investments to expand capacity, including adding four new network facilities and expanding two others in 2019. Pitney Bowes has also invested heavily in enhanced tracking services, robotics, automation and new product features to advance its services and the speed of its overall network.

About Pitney Bowes

Pitney Bowes (NYSE: PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; location data; customer information and engagement software; services; and financing. For nearly 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.

Source: Pitney Bowes Inc.

Brett Cody
Pitney Bowes
brett.cody@pb.com