TCS Group Holding PLC publishes its latest Sustainability Report, its 3rd annual 'Non-financial information and diversity statement'Source: EQS
'I am pleased to present our FY 2019 Sustainability Report. This is the third year, the third edition of our non-financial and diversity disclosures. Not only was FY2019 a year of record profits, it was a year when we pushed forward a number of aspects of our sustainability agenda but it is a work in progress. There is more we can and will do.
This year we have structured the Report in a more user-friendly way. We have enhanced our disclosure around key impact areas (such as our responsible lending approach, customer data protection and security, our recruitment and employee retention approach and GDRholder protections) and consolidated into the Report disclosures made in different places and contexts. As an online-only, branchless operation and one of
COVID-19 has thrown up unparalleled challenges for the business community like everyone else and is very much at the forefront of our thinking now. We believe that Tinkoff has shown in its response many of its best qualities; our ability to adapt quickly, our concern for our employees and customers and wider society, our resilience in adapting the business to external shocks, our commitment to long term relationships with customers and stakeholders, our ingenuity and creativity in developing new products and solutions in a rapidly changing environment. So in this year's report we have included a short case study detailing Tinkoff's response to date to COVID-19. We welcome feedback on it as with all aspects of our disclosures.'
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