EMPLOYERS Modernizes Digital Transformation with Red Hat
The century-old workers’ compensation insurance provider incorporates agile methodologies and automation in its commitment to uncover new innovation opportunities in an ever-changing marketplace
Helping EMPLOYERS Continue to Evolve Through Innovative, Customer-Focused Solutions
EMPLOYERS has been providing small businesses workers’ compensation insurance coverage for more than a century, expanding from serving only small businesses in
Delivering results and shifting culture the open source way
By deploying Red Hat’s open hybrid cloud technologies, EMPLOYERS now has a platform to better serve existing customers and further grow its business. Today, the average time to deliver new customer quotes has dropped from 20 minutes to two minutes, all while growing the policyholder base by 14%, as the company expands into new industries and markets.
EMPLOYERS also saw value in the open source approach beyond technology upgrades. Through this digital transformation initiative, the insurer has seen an overall cultural shift, with the technical and business processes improving to become more agile, modern, flexible and scalable. This has led to a better experience for customers, brokers and other policy stakeholders and helped form a culture of innovation within EMPLOYERS.
“EMPLOYERS has a long, successful history in providing small to medium sized businesses workers’ compensation insurance. They already had the innovation mindset, and our team worked closely with EMPLOYERS developers to modernize their existing technology ideas. We were impressed with how quickly EMPLOYERS embraced both open source technology and culture shifts to be able to provide more flexible options for customers and stakeholders. We look forward to continuing this great relationship and are excited to see what the future holds for EMPLOYERS.”
“In order to keep up with ever-changing customer and market demands, we knew that modern, scalable and open technologies must be at the heart of how EMPLOYERS operates. By working closely with Red Hat consultants to refine our technology strategy, we have not only set ourselves up for the next hundred years of success, but are seeing immediate, tangible results. Red Hat helped us modernize our technologies, which is not easy in a highly regulated industry, and in doing so, helped us offer our customers more innovative and competitive solutions.”
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About Red Hat, Inc.
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
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