HERO, Mercer release 2020 Progress Report for HERO Health and Well-Being Best Practices Scorecard in Collaboration with Mercer©
Report shows growing support for workplace well-being and identifies standout strategies for improving outcomes
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Findings and analyses from the 2020 Progress Report are based on the responses of companies that completed the HERO Scorecard V4 between
“Participation in the HERO Scorecard continues to increase year over year, which is yet another testament to the growing employer commitment to improving workplace and community well-being. This is more important than ever, as the world continues to grapple with the health inequities exposed by the COVID-19 pandemic,” said
More than 1,300 organizations have completed the current version of the HERO Scorecard and nearly 200 companies have taken it more than once. The HERO Scorecard asks employers about the adoption and outcomes of well-being best practices, such as the use of financial incentives, strategic planning, program integration, and the breadth of programs offered. According to
“The HERO Scorecard has been designed to keep pace with both best practice research and real-world utilization of well-being strategies by a diverse range of organizations. The research findings and expert commentaries help organizations understand emerging trends and provide applicable recommendations for improving health and well-being initiatives,” said Imboden.
For example, the HERO Scorecard Progress Report includes in-depth analysis by population health professionals in several best practice areas, including:
- Strategic planning,
- Organizational and leadership support,
- Program integration,
- Program comprehensiveness,
- Participation and social strategies to support well-being, and
- Use of data to measure program performance.
Research using the HERO Scorecard has shed light on the role of leadership and organizational support in improving health and well-being outcomes. More specifically, the HERO Scorecard Progress Report showed that more companies are equipping managers and supervisors to support well-being, with 50% of respondents saying mid-level managers receive at least some support for their efforts to improve employee well-being. While this is up from 44% in 2016, researchers indicate there is opportunity to improve this practice.
According to Imboden, this Progress Report will be the last based on data from HERO Scorecard V4. HERO Scorecard V5, which is scheduled for release in early 2021, has been designed with input from industry experts and insights from previous learnings to keep pace with emerging research on well-being best practices and growing trends related to the expanded scope and comprehensiveness of health and well-being initiatives.
“Beyond keeping it current and relevant, revising the HERO Scorecard allows it to continue providing invaluable benchmarks and data for organizations to support decisions about their well-being initiatives in an environment that continues to evolve rapidly,” said
In addition to expert research commentaries and trend analyses, the HERO Scorecard Progress Report features employer case studies by UKG and the
About the HERO Scorecard
The HERO Scorecard was launched in 2006 as a tool to help employers evaluate their health and well-being efforts against a comprehensive inventory of current best practices. The tool, available through the HERO website, was in its fourth edition during the development of this report and is available in both
The HERO Scorecard asks employers to provide information about strategic planning, organizational and cultural support for employee health and well-being, specific program offerings, integration of health and well-being programs with other areas of the company, strategies to encourage participation (such as communications and rewards), program costs, and outcomes. After submitting the online scorecard, an employer receives best practice scores in six areas that contribute to employee well-being, along with benchmarks that show how they compare to national employers.
To learn more or to complete the HERO Scorecard, visit www.HERO-health.org. To download the 2020 Progress Report, please visit https://hero-health.org/publication/2020-hero-scorecard-progress-report/.
About HERO – HERO (the
About Mercer — Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of