Vindicia and Chargebacks911 collaborate to Thwart Friendly Fraud in Growing Subscription Economy
Together, Vindicia and Chargebacks911 look to prevent chargebacks and recover revenue lost to friendly fraud as more online merchants turn to subscription billing models
The collaboration comes at a time when chargebacks are increasing at an alarming rate. Largely driven by friendly fraud – when a customer files a chargeback instead of trying to first obtain a refund from the merchant – chargebacks have a destructive effect on a business’s ability to grow and retain revenue, and can increase the cost of payment services.
“When authorized cardholders dispute legitimate charges to their credit cards, it pushes the bank to force a refund back to the customer under the pretense that the merchant made an error,” said
The cost of this industry’s chargebacks is as much as
“Supporting a merchant’s robust subscription base must include a seamless acquisition experience for the subscriber as well as a transparent and easy to follow reconciliation process for merchants to resolve discrepancies,” said
Reports also show that consumers who register a chargeback that goes unchallenged are 50% more likely to file another chargeback within 90 days. So, by helping to identify which disputes to challenge, Chargebacks911 will also help Vindicia’s merchants reduce future claims (and the associated costs).
Available immediately, chargeback management solutions include Visa Merchant Purchase Inquiry (VMPI), chargeback alerts, and dispute resolution. For more information, you can learn more here or contact a Vindicia representative.
For more about using chargeback data insights to grow your business with Chargebacks911, go to: chargebacks911.com
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Founded in 2011, Chargebacks911 is the first global company fully dedicated to mitigating chargeback risk and eliminating chargeback fraud. Its comprehensive and highly scalable solutions – such as Intelligence Source Detection™ (ISD) and Tactical Representment – provide chargeback compliance, handling services and fraud strategy management, working to uncover the true source of chargebacks; battle unjustified disputes; rescue lost revenue; safeguard reputations, and defend against relentless cyberthreats. For more information, visit chargebacks911.com
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