Humana Ranks #1 for Customer Satisfaction for Mail Order for Four Consecutive Years in J.D. Power U.S. Pharmacy Study
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Humana Ranks #1 for Customer Satisfaction for Mail Order for Four Consecutive Years in J.D. Power
With a score of 906 out of 1,000, Humana ranked first in all four of the study’s
“We are grateful to again receive this prestigious honor and to be recognized as #1 year-after-year since 2018. Much of our success can be attributed to Humana’s integrated care strategy, which focuses on improving quality of care and achieving better health outcomes,” said
Greenwell said, “From therapy regimens to questions about quality of life, our experienced pharmacists and support staff are a 24/7 resource to our customers. Not only do our pharmacists dispense medications and monitor treatments, they offer real-time solutions to side effects and have the expertise in both chronic and complex conditions to help customers achieve their best health.”
To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience with the goal of making health care easier to navigate and more effective.
More information regarding Humana is available to investors via the Investor Relations page of the company’s website at humana.com, including copies of:
- Annual reports to stockholders
Securities and Exchange Commissionfilings
- Most recent investor conference presentations
- Quarterly earnings news releases and conference calls
- Calendar of events
- Corporate Governance information.