Today at Amazon Accelerate: Amazon Launches New Tools to Empower American Small Businesses to Grow Their Export Sales
New tools identify international sales opportunities for third-party sellers, simplify listing products in Amazon’s stores around the world, enable global inventory management, and allow
More than 6 million products from
Last year, 20,000
“Selling internationally has been terrific for us. International sales account for 20-30% of our business depending on the season, and we’re seeing sales in some geographies grow as much as 50% year over year,” said
“Global Selling helps small businesses leverage Amazon’s scale and reach to easily expand into countries around the world, while maintaining control of their brand and not having to worry about global logistics,” said
Customer Service by
Amazongives sellers who fulfill their own orders the option to have Amazonmanage their customer inquiries, refunds, and returns on self-fulfilled orders—and at Accelerate, the company announced they will offer this service for free or at a discounted rate depending on the seller’s customer contact volume. Customer Service by Amazonreduces the burden of providing quality customer service across geographies and in multiple languages. Customers can contact the more than 130 customer support sites via phone, chat, or email, day or night, and receive help in 15 languages. It is available now and open to all U.S.sellers.
Marketplace Product Guidance takes the guesswork out of which products should and can be sold internationally. It helps sellers determine which of their products they should offer internationally and identify other high-potential products they can add to their catalog in international stores. These recommendations are personalized and ranked based on their opportunity score, and calculated by machine learning models that take into account hundreds of parameters at the seller, product, and store level. It is available now and open to all
Global Inventory Viewer provides a one-stop experience for sellers to monitor inventory supply and demand across all stores in a consolidated manner. Global Inventory Viewer seamlessly integrates with Send to
Amazon, making it simple and easy for sellers to send more inventory to Amazonfulfillment centers before running out of stock. It is available now and open to all U.S.sellers.
Global Listing enables sellers to list products on
Amazononce and sell globally. Instead of managing products separately across Amazon’s stores, sellers can now replicate their product listings in multiple international stores with just a few clicks. Sellers will be able to view their listing from a set of globalized pages and views. Amazonis currently testing the feature in beta and will open it to all U.S.sellers in early 2022.
Learn more about Accelerate at https://www.amazonaccelerate.com/.