Travelers Publishes Its 2021 Sustainability Report
“Our long-term success is tied to our ability to execute in the marketplace while upholding the promise we made to be there for our customers, communities and employees,” said
The report provides an in-depth review of the 16 topics the company has identified as its key drivers of sustained value: Business Strategy & Competitive Advantages, Capital & Risk Management, Climate Strategy, Community, Customer Experience, Data Privacy & Cybersecurity, Disaster Preparedness & Response, Diversity & Inclusion, Eco-Efficient Operations, Ethics & Values, Governance Practices,
Highlights from the company’s 2021 report include:
- Over the past three years, the company’s Global Renewable Energy Practice grew at a compound annual rate of 30%, with revenue up more than 120% since 2018.
Travelers and the
Travelers Foundationhave contributed more than $228 millionto nonprofits over the past decade to support academic and career success, develop thriving neighborhoods and create culturally enriched communities.
- The company resolved more than 90% of property claims arising out of catastrophe events within 30 days. This result was achieved while responding to a historically high number of catastrophe events in 2021.
Diversity & Inclusion
In each of the last 10 years, Travelers has increased the percentage of people of color in its
U.S.workforce while increasing the percentage of both women and people of color in U.S.management-level positions.
- Over the past decade, the company reduced its Scope 1 and Scope 2 emissions by 60%, and in 2021, Travelers announced its commitment to become carbon neutral across its owned operations by 2030.
- Continuing to focus on the health and wellness of its employees, Travelers introduced a new benefit – Caregiving Support from Wellthy – to help employees navigate challenges they may face as caregivers for children, aging family members or loved ones with special needs or who are chronically ill.
Many of the company’s investments enable environmental and social improvements, including water and sewer projects (
$6 billion), K-12 education ( $10.8 billion) and higher education ( $5 billion). Travelers also owns nearly $2.4 billionin fixed income securities classified as “green bonds” by Bloomberg.
Throughout 2020 and 2021, the
Travelers Institutehosted 45 virtual events to help consumers and business leaders navigate through uncertain times. The programs, which explored topics like cybersecurity, distracted driving and natural disasters, garnered nearly 100,000 views.
The company’s sustainability reporting is guided by multiple sustainability disclosure frameworks, as well as engagements with key stakeholders from both inside and outside the company. Travelers is a leader among domestic property casualty insurance companies in publishing reports responsive to the
To learn more about Travelers’ sustainability efforts, visit sustainability.travelers.com.