Company Announcements

Five9 Reports Third Quarter Revenue Growth of 29% to a Record $198.3 Million

37% Growth in LTM Enterprise Subscription Revenue

Record Operating and Free Cash Flow

SAN RAMON, Calif.--(BUSINESS WIRE)--Nov. 7, 2022-- Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the third quarter ended September 30, 2022.

Third Quarter 2022 Financial Results

  • Revenue for the third quarter of 2022 increased 29% to a record $198.3 million, compared to $154.3 million for the third quarter of 2021.
  • GAAP gross margin was 52.6% for the third quarter of 2022, compared to 56.5% for the third quarter of 2021.
  • Adjusted gross margin was 61.4% for the third quarter of 2022, compared to 64.1% for the third quarter of 2021.
  • GAAP net loss for the third quarter of 2022 was $(23.2) million, or $(0.33) per basic share, compared to GAAP net loss of $(20.5) million, or $(0.30) per basic share, for the third quarter 2021.
  • Non-GAAP net income for the third quarter of 2022 was $27.8 million, or $0.39 per diluted share, compared to non-GAAP net income of $20.0 million, or $0.28 per diluted share, for the third quarter of 2021.
  • Adjusted EBITDA for the third quarter of 2022 was $36.7 million, or 18.5% of revenue, compared to $27.4 million, or 17.8% of revenue, for the third quarter of 2021.
  • GAAP operating cash flow for the third quarter of 2022 was $30.5 million, compared to GAAP operating cash flow of $(4.8) million for the third quarter of 2021.

“We are pleased to report strong third quarter results with revenue growing 29% year-over-year to a record $198.3 million. This growth was driven by the strength of our Enterprise business where LTM subscription revenue grew 37% year-over-year. This quarter, we achieved an adjusted EBITDA margin of 18.5%, as we continued our disciplined approach of driving balanced growth. We believe there are three immutable trends gathering steam around us, namely the demand for cloud solutions, the digital transformation of contact centers and a growing yet barely penetrated TAM, that will be with us for many years to come. We are still in the early innings of the long-term shift to the cloud and we believe Five9 is very well positioned in this massive market as we continue to execute on product innovation, our march up market and international expansion.”

- Mike Burkland, Chairman and Incoming CEO, Five9

“I strongly believe in the market opportunities ahead and Five9’s demonstrated ability to capitalize on them. Five9 is in great hands given Mike’s proven track record of success. During Mike’s ten years as CEO, he established a vision to move the contact center to the cloud and increased the company’s revenue by 20x in becoming one of the largest and fastest growing public companies in the CCaaS market. Mike and I are committed to ensuring that the CEO transition is as seamless as it was four-and-a-half years ago, when he passed the torch to me.”

- Rowan Trollope, CEO, Five9

Business Outlook

Five9 provides guidance based on current market conditions and expectations. Five9 emphasizes that the guidance is subject to various important cautionary factors referenced in the section entitled "Forward-Looking Statements" below, including risks and uncertainties associated with the global macroeconomic environment, including the impact of the Russia-Ukraine conflict and the COVID-19 pandemic.

  • For the full year 2022, Five9 expects to report:
    • Revenue in the range of $774.5 to $775.5 million.
    • Non-GAAP net income per share in the range of $1.35 to $1.37, assuming diluted shares outstanding of approximately 71.3 million.
  • For the fourth quarter of 2022, Five9 expects to report:
    • Revenue in the range of $204.0 to $205.0 million.
    • Non-GAAP net income per share in the range of $0.40 to $0.42, assuming diluted shares outstanding of approximately 72.0 million.

With respect to Five9’s guidance as provided above, Five9 has not reconciled its expectations as to non-GAAP net income per share to GAAP net loss per share because stock-based compensation and one-time costs cannot be reasonably calculated or predicted at this time. Accordingly, a reconciliation is not available without unreasonable effort.

Conference Call Details

Five9 will discuss its third quarter 2022 results today, November 7, 2022, via Zoom webinar at 4:30 p.m. Eastern Time. To access the webinar, please register by clicking here. A copy of this press release will be furnished to the Securities and Exchange Commission on a Current Report on Form 8-K and will be posted to our website, prior to the conference call.

A live webcast and a replay will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.

Non-GAAP Financial Measures

In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. We calculate adjusted gross profit and adjusted gross margin by adding back the following items to gross profit: depreciation, intangibles amortization, stock-based compensation, exit costs related to the closure and relocation of our Russian operations, acquisition-related transaction and one-time integration costs, and refund for prior year overpayment of Universal Service Fund, or USF, fees. We calculate adjusted EBITDA by adding back or removing the following items to or from GAAP net loss: depreciation and amortization, stock-based compensation, interest expense, interest (income) and other, exit costs related to closure and relocation of our Russian operations, acquisition-related transaction costs and one-time integration costs, contingent consideration expense, refund for prior year overpayment of USF fees and provision for (benefit from) income taxes. We calculate non-GAAP operating income by adding back or removing the following items to or from GAAP operating income: stock-based compensation, intangibles amortization, exit costs related to the closure and relocation of our Russian operations, acquisition-related transaction and one-time integration costs, contingent consideration expense and refund for prior year overpayment of USF fees. We calculate non-GAAP net income by adding back or removing the following items to or from GAAP net loss: stock-based compensation, intangibles amortization, amortization of discount and issuance costs on convertible senior notes, exit costs related to the closure and relocation of our Russian operations, acquisition-related transaction costs and one-time integration costs, contingent consideration expense, refund for prior year overpayment of USF fees and tax provision associated with acquired companies. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies. The Company considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the Company, exclusive of factors that do not directly affect what we consider to be our core operating performance, as well as unusual events. The Company’s management uses these measures to (i) illustrate underlying trends in the Company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and (ii) establish budgets and operational goals for managing the Company’s business and evaluating its performance. In addition, investors often use similar measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented only as supplemental information for purposes of understanding the Company’s operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures set forth in this release.

Forward-Looking Statements

This news release contains certain forward-looking statements, including the statements in the quotes from our Chairman and incoming Chief Executive Officer and our current Chief Executive Officer, including statements regarding Five9’s market opportunity and ability to capitalize on that opportunity, the CEO transition, market trends and their time horizon, Five9's market position, and the fourth quarter and full year 2022 financial projections set forth under the caption “Business Outlook,” that are based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate. Risks that may cause these forward-looking statements to be inaccurate include, among others: (i) our quarterly and annual results may fluctuate significantly, including as a result of the timing and success of new product and feature introductions by us, and may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (ii) the impact of adverse economic conditions, including the impact of macroeconomic deterioration, including increased inflation, increased interest rates, supply chain disruptions, decreased economic output and fluctuations in currency rates, the impact of the Russia-Ukraine conflict, and other factors, may continue to harm our business; (iii) if we are unable to attract new clients or sell additional services and functionality to our existing clients, our revenue and revenue growth will be harmed; (iv) if our existing clients terminate their subscriptions, reduce their subscriptions and related usage, or fail to grow subscriptions at the rate they have in the past or that we might expect, our revenues and gross margins will be harmed and we will be required to spend more money to grow our client base; (v) our recent rapid growth may not be indicative of our future growth, and even if we continue to grow rapidly, we may fail to manage our growth effectively; (vi) our recent Chief Executive Officer transition could disrupt our operations, result in additional executive and personnel transitions and make it more difficult for us to hire and retain employees; (vii) failure to adequately retain and expand our sales force will impede our growth; (viii) if we fail to manage our technical operations infrastructure, our existing clients may experience service outages, our new clients may experience delays in the deployment of our solution and we could be subject to, among other things, claims for credits or damages; (ix) our growth depends in part on the success of our strategic relationships with third parties and our failure to successfully maintain, grow and manage these relationships could harm our business; (x) we have established, and are continuing to increase, our network of master agents and resellers to sell our solution; our failure to effectively develop, manage, and maintain this network could materially harm our revenues; (xi) the markets in which we participate involve a high number of competitors that is continuing to increase, and if we do not compete effectively, our operating results could be harmed; (xii) we continue to expand our international operations, which exposes us to significant macroeconomic and other risks; (xiii) security breaches and improper access to or disclosure of our data or our clients’ data, or other cyber attacks on our systems, could result in litigation and regulatory risk, harm our reputation and our business; (xiv) we may acquire other companies or technologies, or be the target of strategic transactions, or be impacted by transactions by other companies, which could divert our management’s attention, result in additional dilution to our stockholders or use a significant amount of our cash resources and otherwise disrupt our operations and harm our operating results; (xv) we sell our solution to larger organizations that require longer sales and implementation cycles and often demand more configuration and integration services or customized features and functions that we may not offer, any of which could delay or prevent these sales and harm our growth rates, business and operating results; (xvi) because a significant percentage of our revenue is derived from existing clients, downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (xvii) we rely on third-party telecommunications and internet service providers to provide our clients and their customers with telecommunication services and connectivity to our cloud contact center software and any failure by these service providers to provide reliable services could cause us to lose clients and subject us to claims for credits or damages, among other things; (xviii) we have a history of losses and we may be unable to achieve or sustain profitability; (xix) the contact center software solutions market is subject to rapid technological change, and we must develop and sell incremental and new solutions in order to maintain and grow our business; (xx) the effects of the COVID-19 pandemic have materially affected how we, our clients and business partners are operating, and the duration and extent to which it will impact our future results of operations and overall financial performance remain uncertain; (xxi) we may not be able to secure additional financing on favorable terms, or at all, to meet our future capital needs; (xxii) failure to comply with laws and regulations could harm our business and our reputation; (xxiii) we may not have sufficient cash to service our convertible senior notes and repay such notes, if required, and other risks attendant to our convertible senior notes and increased debt levels; and (xxiv) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent annual report on Form 10-K and quarterly reports on Form 10-Q. Such forward-looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.

About Five9

Five9 is a leading provider of cloud contact center software for the intelligent contact center space, bringing the power of cloud innovation to customers and facilitating more than nine billion call minutes annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Genius platform is reliable, secure, compliant and scalable; designed to create exceptional personalized customer experiences. For more information, visit www.five9.com.

FIVE9, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands)

(Unaudited)

 

 

 

September 30, 2022

 

December 31, 2021

ASSETS

 

 

 

 

Current assets:

 

 

 

 

Cash and cash equivalents

 

$

129,492

 

 

$

90,878

 

Marketable investments

 

 

447,612

 

 

 

378,980

 

Accounts receivable, net

 

 

88,225

 

 

 

83,731

 

Prepaid expenses and other current assets

 

 

32,600

 

 

 

30,342

 

Deferred contract acquisition costs, net

 

 

43,587

 

 

 

33,295

 

Total current assets

 

 

741,516

 

 

 

617,226

 

Property and equipment, net

 

 

101,969

 

 

 

77,785

 

Operating lease right-of-use assets

 

 

44,941

 

 

 

48,703

 

Intangible assets, net

 

 

31,081

 

 

 

39,897

 

Goodwill

 

 

165,420

 

 

 

165,420

 

Marketable investments

 

 

1,961

 

 

 

147,377

 

Other assets

 

 

11,963

 

 

 

11,871

 

Deferred contract acquisition costs, net — less current portion

 

 

107,961

 

 

 

84,663

 

Total assets

 

$

1,206,812

 

 

$

1,192,942

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

 

Current liabilities:

 

 

 

 

Accounts payable

 

$

21,153

 

 

$

20,510

 

Accrued and other current liabilities

 

 

63,122

 

 

 

78,577

 

Operating lease liabilities

 

 

10,201

 

 

 

9,826

 

Accrued federal fees

 

 

439

 

 

 

2,282

 

Sales tax liabilities

 

 

2,485

 

 

 

2,660

 

Deferred revenue

 

 

53,834

 

 

 

43,720

 

Convertible senior notes

 

 

176

 

 

 

 

Total current liabilities

 

 

151,410

 

 

 

157,575

 

Convertible senior notes - less current portion

 

 

737,429

 

 

 

768,599

 

Sales tax liabilities — less current portion

 

 

894

 

 

 

877

 

Operating lease liabilities — less current portion

 

 

42,487

 

 

 

47,088

 

Other long-term liabilities

 

 

5,147

 

 

 

7,671

 

Total liabilities

 

 

937,367

 

 

 

981,810

 

Stockholders’ equity:

 

 

 

 

Common stock

 

 

71

 

 

 

68

 

Additional paid-in capital

 

 

582,908

 

 

 

439,787

 

Accumulated other comprehensive loss

 

 

(4,101

)

 

 

(287

)

Accumulated deficit

 

 

(309,433

)

 

 

(228,436

)

Total stockholders’ equity

 

 

269,445

 

 

 

211,132

 

Total liabilities and stockholders’ equity

 

$

1,206,812

 

 

$

1,192,942

 

FIVE9, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share data)

(Unaudited)

 

 

 

Three Months Ended

 

Nine Months Ended

 

 

September 30,

2022

 

September 30,

2021

 

September 30,

2022

 

September 30,

2021

 

 

 

 

 

 

 

 

 

Revenue

 

$

198,342

 

 

$

154,328

 

 

$

570,501

 

 

$

435,992

 

Cost of revenue

 

 

94,111

 

 

 

67,137

 

 

 

271,207

 

 

 

191,335

 

Gross profit

 

 

104,231

 

 

 

87,191

 

 

 

299,294

 

 

 

244,657

 

Operating expenses:

 

 

 

 

 

 

 

 

Research and development

 

 

34,113

 

 

 

29,680

 

 

 

104,929

 

 

 

76,449

 

Sales and marketing

 

 

67,353

 

 

 

49,712

 

 

 

196,062

 

 

 

140,535

 

General and administrative

 

 

24,496

 

 

 

26,790

 

 

 

72,634

 

 

 

71,944

 

Total operating expenses

 

 

125,962

 

 

 

106,182

 

 

 

373,625

 

 

 

288,928

 

Loss from operations

 

 

(21,731

)

 

 

(18,991

)

 

 

(74,331

)

 

 

(44,271

)

Other (expense) income, net:

 

 

 

 

 

 

 

 

Interest expense

 

 

(1,879

)

 

 

(1,947

)

 

 

(5,606

)

 

 

(6,003

)

Interest income and other

 

 

982

 

 

 

213

 

 

 

2,107

 

 

 

35

 

Total other (expense) income, net

 

 

(897

)

 

 

(1,734

)

 

 

(3,499

)

 

 

(5,968

)

Loss before income taxes

 

 

(22,628

)

 

 

(20,725

)

 

 

(77,830

)

 

 

(50,239

)

Provision for (benefit from) income taxes

 

 

579

 

 

 

(188

)

 

 

3,167

 

 

 

(840

)

Net loss

 

$

(23,207

)

 

$

(20,537

)

 

$

(80,997

)

 

$

(49,399

)

Net loss per share:

 

 

 

 

 

 

 

 

Basic and diluted

 

$

(0.33

)

 

$

(0.30

)

 

$

(1.16

)

 

$

(0.73

)

Shares used in computing net loss per share:

 

 

 

 

 

 

 

 

Basic and diluted

 

 

70,232

 

 

 

67,800

 

 

 

69,656

 

 

 

67,278

 

FIVE9, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(Unaudited)

 

 

 

Nine Months Ended

 

 

September 30, 2022

 

September 30, 2021

Cash flows from operating activities:

 

 

 

 

Net loss

 

$

(80,997

)

 

$

(49,399

)

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

 

 

Depreciation and amortization

 

 

33,650

 

 

 

28,194

 

Amortization of operating lease right-of-use assets

 

 

7,491

 

 

 

6,445

 

Amortization of deferred contract acquisition costs

 

 

29,245

 

 

 

18,358

 

Amortization of premium on marketable investments

 

 

1,006

 

 

 

5,114

 

Provision for doubtful accounts

 

 

812

 

 

 

502

 

Stock-based compensation

 

 

128,682

 

 

 

73,204

 

Amortization of discount and issuance costs on convertible senior notes

 

 

2,796

 

 

 

2,960

 

Deferred taxes

 

 

2,076

 

 

 

 

Change in fair of value of contingent consideration

 

 

260

 

 

 

5,260

 

Payment of contingent consideration liability in excess of acquisition-date fair value

 

 

(5,900

)

 

 

 

Other

 

 

503

 

 

 

211

 

Changes in operating assets and liabilities:

 

 

 

 

Accounts receivable

 

 

(5,337

)

 

 

(12,181

)

Prepaid expenses and other current assets

 

 

(2,228

)

 

 

(13,665

)

Deferred contract acquisition costs

 

 

(62,835

)

 

 

(51,765

)

Other assets

 

 

(213

)

 

 

(2,196

)

Accounts payable

 

 

1,008

 

 

 

5,319

 

Accrued and other current liabilities

 

 

796

 

 

 

20,528

 

Accrued federal fees and sales tax liability

 

 

(2,001

)

 

 

(3,363

)

Deferred revenue

 

 

9,519

 

 

 

4,006

 

Other liabilities

 

 

(2,208

)

 

 

(17,183

)

Net cash provided by operating activities

 

 

56,125

 

 

 

20,349

 

Cash flows from investing activities:

 

 

 

 

Purchases of marketable investments

 

 

(250,278

)

 

 

(543,544

)

Proceeds from sales of marketable investments

 

 

600

 

 

 

2,369

 

Proceeds from maturities of marketable investments

 

 

321,311

 

 

 

419,922

 

Purchases of property and equipment

 

 

(46,028

)

 

 

(28,478

)

Capitalization of software development costs

 

 

(2,420

)

 

 

 

Payments of initial direct costs

 

 

(282

)

 

 

 

Cash paid for an equity investment in a privately-held company

 

 

(2,000

)

 

 

 

Net cash provided by (used in) investing activities

 

 

20,903

 

 

 

(149,731

)

Cash flows from financing activities:

 

 

 

 

Repurchase of a portion of 2023 convertible senior notes, net of costs

 

 

(34,057

)

 

 

(18,870

)

Proceeds from exercise of common stock options

 

 

5,358

 

 

 

6,029

 

Proceeds from sale of common stock under ESPP

 

 

8,338

 

 

 

8,128

 

Payment of contingent consideration liability up to acquisition-date fair value

 

 

(18,100

)

 

 

 

Payment of hold back related to an acquisition

 

 

 

 

 

(3,200

)

Payments of finance leases

 

 

 

 

 

(612

)

Net cash used in financing activities

 

 

(38,461

)

 

 

(8,525

)

Net increase (decrease) in cash and cash equivalents

 

 

38,567

 

 

 

(137,907

)

Cash, cash equivalents and restricted cash:

 

 

 

 

Beginning of period

 

 

91,391

 

 

 

220,372

 

End of period

 

$

129,958

 

 

$

82,465

 

FIVE9, INC.

RECONCILIATION OF GAAP GROSS PROFIT TO ADJUSTED GROSS PROFIT

(In thousands, except percentages)

(Unaudited)

 

 

 

Three Months Ended

 

Nine Months Ended

 

 

September 30, 2022

 

September 30, 2021

 

September 30, 2022

 

September 30, 2021

 

 

 

 

 

 

 

 

 

GAAP gross profit

 

$

104,231

 

 

$

87,191

 

 

$

299,294

 

 

$

244,657

 

GAAP gross margin

 

 

52.6

%

 

 

56.5

%

 

 

52.5

%

 

 

56.1

%

Non-GAAP adjustments:

 

 

 

 

 

 

 

 

Depreciation

 

 

5,970

 

 

 

4,711

 

 

 

17,336

 

 

 

13,729

 

Intangibles amortization

 

 

2,934

 

 

 

2,947

 

 

 

8,816

 

 

 

8,841

 

Stock-based compensation

 

 

8,329

 

 

 

3,994

 

 

 

24,659

 

 

 

10,880

 

Exit costs related to closure and relocation of Russian operations

 

 

96

 

 

 

 

 

 

479

 

 

 

 

Acquisition-related and one-time integration costs

 

 

187

 

 

 

37

 

 

 

315

 

 

 

69

 

Refund for prior year overpayment of USF fees

 

 

 

 

 

 

 

 

(3,511

)

 

 

 

Adjusted gross profit

 

$

121,747

 

 

$

98,880

 

 

$

347,388

 

 

$

278,176

 

Adjusted gross margin

 

 

61.4

%

 

 

64.1

%

 

 

60.9

%

 

 

63.8

%

FIVE9, INC.

RECONCILIATION OF GAAP NET LOSS TO ADJUSTED EBITDA

(In thousands, except percentages)

(Unaudited)

 

 

 

Three Months Ended

 

Nine Months Ended

 

 

September 30, 2022

 

September 30, 2021

 

September 30, 2022

 

September 30, 2021

 

 

 

 

 

 

 

 

 

GAAP net loss

 

$

(23,207

)

 

$

(20,537

)

 

$

(80,997

)

 

$

(49,399

)

Non-GAAP adjustments:

 

 

 

 

 

 

 

 

Depreciation and amortization

 

 

11,215

 

 

 

9,780

 

 

 

33,650

 

 

 

28,194

 

Stock-based compensation

 

 

44,503

 

 

 

27,395

 

 

 

128,682

 

 

 

73,204

 

Interest expense

 

 

1,879

 

 

 

1,947

 

 

 

5,606

 

 

 

6,003

 

Interest (income) and other

 

 

(982

)

 

 

(213

)

 

 

(2,107

)

 

 

(35

)

Exit costs related to closure and relocation of Russian operations (1)

 

 

774

 

 

 

 

 

 

4,215

 

 

 

 

Acquisition-related transaction and one-time integration costs

 

 

1,944

 

 

 

9,158

 

 

 

5,296

 

 

 

11,225

 

Contingent consideration expense

 

 

 

 

 

60

 

 

 

260

 

 

 

5,260

 

Refund for prior year overpayment of USF fees

 

 

 

 

 

 

 

 

(3,511

)

 

 

 

Provision for (benefit from) income taxes

 

 

579

 

 

 

(188

)

 

 

3,167

 

 

 

(840

)

Adjusted EBITDA

 

$

36,705

 

 

$

27,402

 

 

$

94,261

 

 

$

73,612

 

Adjusted EBITDA as % of revenue

 

 

18.5

%

 

 

17.8

%

 

 

16.5

%

 

 

16.9

%

 

(1) Exit costs related to the closure and relocation of our Russian operations was $0.7 million and $4.6 million during the three and nine months ended September 30, 2022. The $0.8 million and $4.2 million adjustments presented above were net of $0.0 million and $0.8 million included in “Depreciation and amortization” and $(0.1) million and $(0.4) million included in “Interest (income) and other.”

FIVE9, INC.

RECONCILIATION OF GAAP OPERATING LOSS TO NON-GAAP OPERATING INCOME

(In thousands)

(Unaudited)

 

 

 

Three Months Ended

 

Nine Months Ended

 

 

September 30, 2022

 

September 30, 2021

 

September 30, 2022

 

September 30, 2021

 

 

 

 

 

 

 

 

 

Loss from operations

 

$

(21,731

)

 

$

(18,991

)

 

$

(74,331

)

 

$

(44,271

)

Non-GAAP adjustments:

 

 

 

 

 

 

 

 

Stock-based compensation

 

 

44,503

 

 

 

27,395

 

 

 

128,682

 

 

 

73,204

 

Intangibles amortization

 

 

2,934

 

 

 

2,947

 

 

 

8,816

 

 

 

8,841

 

Exit costs related to closure and relocation of Russian operations

 

 

774

 

 

 

 

 

 

4,989

 

 

 

 

Acquisition-related transaction and one-time integration costs

 

 

1,944

 

 

 

9,158

 

 

 

5,296

 

 

 

11,225

 

Contingent consideration expense

 

 

 

 

 

60

 

 

 

260

 

 

 

5,260

 

Refund for prior year overpayment of USF fees

 

 

 

 

 

 

 

 

(3,511

)

 

 

 

Non-GAAP operating income

 

$

28,424

 

 

$

20,569

 

 

$

70,201

 

 

$

54,259

 

FIVE9, INC.

RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET INCOME

(In thousands, except per share data)

(Unaudited)

 

 

 

Three Months Ended

 

Nine Months Ended

 

 

September 30, 2022

 

September 30, 2021

 

September 30, 2022

 

September 30, 2021

 

 

 

 

 

 

 

 

 

GAAP net loss

 

$

(23,207

)

 

$

(20,537

)

 

$

(80,997

)

 

$

(49,399

)

Non-GAAP adjustments:

 

 

 

 

 

 

 

 

Stock-based compensation

 

 

44,503

 

 

 

27,395

 

 

 

128,682

 

 

 

73,204

 

Intangibles amortization

 

 

2,934

 

 

 

2,947

 

 

 

8,816

 

 

 

8,841

 

Amortization of discount and issuance costs on convertible senior notes

 

 

944

 

 

 

1,001

 

 

 

2,796

 

 

 

2,960

 

Exit costs related to closure and relocation of Russian operations

 

 

714

 

 

 

 

 

 

4,588

 

 

 

 

Acquisition-related transaction and one-time integration costs

 

 

1,944

 

 

 

9,158

 

 

 

5,296

 

 

 

11,225

 

Contingent consideration expense

 

 

 

 

 

60

 

 

 

260

 

 

 

5,260

 

Refund for prior year overpayment of USF fees

 

 

 

 

 

 

 

 

(3,511

)

 

 

 

Tax provision associated with acquired companies

 

 

 

 

 

 

 

 

1,830

 

 

 

 

Non-GAAP net income

 

$

27,832

 

 

$

20,024

 

 

$

67,760

 

 

$

52,091

 

GAAP net loss per share:

 

 

 

 

 

 

 

 

Basic and diluted

 

$

(0.33

)

 

$

(0.30

)

 

$

(1.16

)

 

$

(0.73

)

Non-GAAP net income per share:

 

 

 

 

 

 

 

 

Basic

 

$

0.40

 

 

$

0.30

 

 

$

0.97

 

 

$

0.77

 

Diluted

 

$

0.39

 

 

$

0.28

 

 

$

0.95

 

 

$

0.74

 

Shares used in computing GAAP net loss per share:

 

 

 

 

 

 

 

 

Basic and diluted

 

 

70,232

 

 

 

67,800

 

 

 

69,656

 

 

 

67,278

 

Shares used in computing non-GAAP net income per share:

 

 

 

 

 

 

 

 

Basic

 

 

70,232

 

 

 

67,800

 

 

 

69,656

 

 

 

67,278

 

Diluted

 

 

71,441

 

 

 

71,102

 

 

 

71,054

 

 

 

70,781

 

FIVE9, INC.

SUMMARY OF STOCK-BASED COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION

(In thousands)

(Unaudited)

 

 

 

Three Months Ended

 

 

September 30, 2022

 

September 30, 2021

 

 

Stock-Based

Compensation

 

Depreciation

 

Intangibles

Amortization

 

Stock-Based

Compensation

 

Depreciation

 

Intangibles

Amortization

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of revenue

 

$

8,329

 

$

5,970

 

$

2,934

 

$

3,994

 

$

4,711

 

$

2,947

Research and development

 

 

10,603

 

 

 

768

 

 

 

 

 

 

9,101

 

 

 

1,004

 

 

 

 

Sales and marketing

 

 

15,761

 

 

 

1

 

 

 

 

 

 

8,304

 

 

 

1

 

 

 

 

General and administrative

 

 

9,810

 

 

 

1,542

 

 

 

 

 

 

5,996

 

 

 

1,117

 

 

 

 

Total

 

$

44,503

 

 

$

8,281

 

 

$

2,934

 

 

$

27,395

 

 

$

6,833

 

 

$

2,947

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Nine Months Ended

 

 

September 30, 2022

 

September 30, 2021

 

 

Stock-Based

Compensation

 

Depreciation

 

Intangibles

Amortization

 

Stock-Based

Compensation

 

Depreciation

 

Intangibles

Amortization

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of revenue

 

$

24,659

 

 

$

17,336

 

 

$

8,816

 

 

$

10,880

 

 

$

13,729

 

 

$

8,841

 

Research and development

 

 

32,567

 

 

 

2,396

 

 

 

 

 

 

20,016

 

 

 

2,329

 

 

 

 

Sales and marketing

 

 

44,148

 

 

 

3

 

 

 

 

 

 

23,282

 

 

 

3

 

 

 

 

General and administrative

 

 

27,308

 

 

 

5,099

 

 

 

 

 

 

19,026

 

 

 

3,292

 

 

 

 

Total

 

$

128,682

 

 

$

24,834

 

 

$

8,816

 

 

$

73,204

 

 

$

19,353

 

 

$

8,841

 

 

Investor Relations Contacts:
Five9, Inc.
Barry Zwarenstein
Chief Financial Officer
925-201-2000 ext. 5959
IR@five9.com

The Blueshirt Group for Five9, Inc.
Lisa Laukkanen
415-217-4967
Lisa@blueshirtgroup.com

Source: Five9, Inc.