Unisys Named a Leader for a Fifth Year Consecutively in NelsonHall Advanced Digital Workplace Services Assessment
Global analyst firm acknowledges
The NEAT tool analyzes the performance of vendors offering advanced digital workplace services. It allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best-performing vendors overall with specific capability in build services, run services and Microsoft products.
"Unisys continues to identify and invest in use cases for AI that go beyond service desks and virtual agents, using automation to boost collaboration and improve the user experience for our clients' customers," said
Some of the strengths cited in the report for Unisys include:
- Extensive IP and accelerators, including PowerSuite, InteliServe, Intelligent OCM, Unisys Stealth and Managed Meeting Rooms
- Continued investment in XMO (Experience Management Office) and XLA-based approaches, using AI-driven insights across the delivery organization
- Completed strategic acquisitions of
Unify Square and Mobinergy (increasing analytics, AI and automation capabilities), including talent acquisition in support of digital workplace services, which aligns with the company's data-driven workplace - Extensive field services capabilities and Digital Tech Cafés, expanding augmented reality (AR)/virtual reality (VR) and immersive technologies for remote services and, through modern device management, refreshing remote devices and enabling field services to focus on more complex issues
Click here to learn more about this report and DWS capabilities from Unisys.
About Unisys
Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. Our solutions — cloud, data and AI, digital workplace, logistics and enterprise computing — help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what's possible for 150 years, visit unisys.com and follow us on LinkedIn.
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