Vonage and AWS Leverage Communications and Network APIs to Deliver New Solutions
New Vonage Fraud Protection Solution using AWS services and Vonage APIs to be made available in
This collaboration will bring together Vonage’s platform, which is based on communications APIs and network APIs that connect to communications service provider (CSP) networks, Ericsson’s 5G network capabilities, and AWS services. This will enable AWS and Vonage to create a suite of solutions that empower customers to use the network to drive innovation and create a better overall customer experience.
“AWS and Vonage have a shared passion for helping customers deliver innovation and value,” said
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Among its features, the SIM Swap network API is designed to allow a developer to determine whether a phone number has recently changed SIM cards and if fraud was involved. Vonage’s enhanced Fraud Defender API will proactively detect fraud signals, Vonage Verify API allows for secure silent authentication, and Vonage Number Insights API provides Fraud Scoring capabilities.
The fraud detection capabilities of this solution will be further enhanced by supporting AWS generative AI services. This will enable businesses to better protect themselves from mobile fraud while simultaneously improving the customer experience.
“By working with AWS, we will accelerate our ability to embed communications and network APIs in applications and deliver new product offerings for AWS and Vonage customers,” commented Niklas Heuveldop, Vonage CEO and Head of Business Area Global Communications Platform for
“Voicify already integrates Vonage’s communications APIs into our conversational AI experiences tailored for the restaurant industry,” stated
To find out more about Vonage, visit www.vonage.com. To learn more about AWS, visit www.aws.amazon.com.
*As part of the GSMA CAMARA Open Gateway initiative, which is designed to ensure easy network access for developers worldwide, Vonage is able to rapidly expose advanced network functionalities as Network APIs.
About Vonage
Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage’s Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Vonage’s fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or remotely – providing the flexibility required to create meaningful engagements.
Vonage is headquartered in
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Source: Vonage