Veteran Patient Experience Executive Jennifer Baron Joins NRC Health as Its First Chief Experience Officer
Baron will align and advance NRC Health’s experience solutions platform to solve health care industry challenges and continue effectively innovating and supporting experience improvement for health systems across the nation.
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“For health systems, ensuring an excellent patient experience is a core component of providing quality care and services,” says Baron. “NRC Health has a deep history of humanizing health care for patients and care teams. It’s an honor to be able to use my many years of health system leadership to help other health care systems and their leaders truly put the people and communities they serve at the center of everything they do.” (Photo: Business Wire)
In this newly created role, Baron will lead NRC Health’s experience strategy, sustaining and advancing the alignment of the organization’s experience platform to serve its partners’ unique and changing needs. Baron – a veteran health system experience executive and advocate for centering patient and employee voices – has a keen understanding of both the challenges and opportunities for health systems in delivering quality patient experiences. Under Baron’s leadership,
“Jennifer’s work and knowledge of major health systems across the country will help ensure that our full-spectrum healthcare experience platform is properly serving the industry for years to come,” said
Baron’s deep background leading patient experience in complex health systems has made her a proven collaborator in clinical environments. Leveraging her 31 years in health care, she will spearhead NRC Health’s thought leadership as the organization continues to bring its robust data and insights to practical applications for health systems and their patients.
Baron joins
“For health systems, ensuring an excellent patient experience is a core component of providing quality care and services,” said Baron. “NRC Health has a deep history of humanizing health care for patients and care teams. It’s an honor to be able to use my many years of health system leadership to help other health care systems and their leaders truly put the people and communities they serve at the center of everything they do.”
Previously, Baron was the executive director of experience design at
Baron officially joins
About
For more than 40 years,
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