BRI Unveils Robust Cybersecurity Measures to Safeguard Customer Data
![BRI Unveils Robust Cybersecurity Measures to Safeguard Customer Data BRI Unveils Robust Cybersecurity Measures to Safeguard Customer Data](https://mma.prnewswire.com/media/2381310/Bank_Rakyat_Indonesia.jpg)
Besides on social media platforms, BRI also shared tips on safe transactions in mass media. BRI also conducts direct education to customers via email, whatsapp blast, and also through alerts on its mobile banking channel. Although data protection from the customer side is very important, BRI also continues to ensure that it has data protection and governance that refers to international standards that are industry references.
BRI reveals its latest initiatives to combat cybersecurity risks and protect customer data. In response to the evolving cyber landscape, BRI has implemented a holistic strategy encompassing people, procedure, and technology. On the personnel front, BRI has established a specialized Information Security team led by an experienced Chief Information Security Officer (CISO) in Cyber Security. The bank conducts extensive educational programs for employees and customers through various channels, including social media and in-person sessions. Incident management for data privacy is overseen by the Information Security Desk within the
In terms of procedures, BRI adheres to internationally recognized standards such as the NIST (The
Regarding technology, BRI adopts a comprehensive approach based on the NIST framework (Identify, Protect, Detect, Respond) to minimize the risk of customer data breaches. The bank utilizes artificial intelligence (AI) to detect fraudulent patterns and threats, enabling proactive responses to cyber risks.
Despite BRI's proactive measures, the bank stresses the importance of customer vigilance in protecting personal and banking information. Customers are urged to exercise caution and refrain from disclosing sensitive information to unauthorized individuals.
Arga stresses collaboration among institutions to combat banking crimes, stating, "Cybercrimes demand a unified response from the financial sector." Through collaboration with law enforcement, BRI proactively works to apprehend banking criminals, including those engaged in social engineering tactics.
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