MetLife Launches My Leave Navigator to Support Employees Navigating Leave
New holistic digital experience to improve employee experience from pre-leave planning to claim submission and beyond
Whether it’s to expand one’s family, take care of a family member or recover from an illness or ongoing condition, taking leave can have a significant impact on employees. My Leave Navigator enables individuals to focus on their life moment, such as having a baby, without worrying about a myriad of claims they may need to file, ensuring that employees not only understand the options available to them but feel supported through every step of their experience. This holistic solution includes pre-leave planning and guidance, to help employees visualize and understand what their leave may look like, as well as an intuitive intake experience, access to claim activity and timely updates to track their leave and return-to-work status. Moreover, this experience provides access to resources and connects employees’ disability insurance to other employer-sponsored programs, including Family Medical Leave Act (FMLA) and Paid Family Medical Leave (PFML), to cohesively support their leave.
My Leave Navigator comes as MetLife’s latest research finds that delivering employee care during key life moments and prioritizing the role of benefits can have a positive impact on individuals and businesses alike. However, nearly two-thirds (62%) of employees report that they are not completely confident they know about all the benefits offered to them. Furthermore, of employees who report not feeling cared for at work, 38% said they could have been made aware of helpful benefits by their employer but were not.
“Taking leave from work, whether it’s for a planned or unexpected event, can be confusing and overwhelming,” says
My Leave Navigator is an extension of MetLife’s commitment to partner with employers and support their workforces, especially during key life moments. MetLife’s new study finds employees who feel empowered to choose and successfully use benefits, including leave services, are holistically healthier and feel more cared for, driving key outcomes including productivity, loyalty and engagement.
To learn more about MetLife’s Disability and Absence Management Services, please visit: https://www.metlife.com/insurance/disability-insurance/
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elizabeth.harish@metlife.com
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