Veterans Health Administration Texting Service Developed by Accenture Federal Services Deployed Nationwide
“Annie” Healthcare Text Messaging Pilot Program Achieves Positive Outcomes for Veterans
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![Dr. Ron Moody, Chief Medical Officer, Accenture Federal Services (Photo: Business Wire)](https://mms.businesswire.com/media/20240605758476/en/2150415/4/Ron_Moody_%281%29.jpg)
Dr.
Featuring SMS text message notification capabilities including medication reminders, surgery preparation instructions, and medical treatment plans, Veterans can also use Annie for self-care health data monitoring, such as blood pressure readings, and for chronicling medical symptoms that are being experienced for prompt review by clinical teams.
An eight-month study found Veterans at the
The program also found Annie demonstrated a successful track record in simplifying the cancer care hospital preadmission process, resulting in a 53 percent decrease in surgery cancellations, by ensuring patients adhered to necessary pre-surgery medical protocols. Cancelled surgeries increase healthcare costs by unnecessarily tying up operating rooms and healthcare personnel.
“Annie is an innovative and valuable tool for both Veterans and their healthcare providers alike,” said Dr.
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About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. Visit us at www.accenture.com.
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