Zoomlion Accelerates Expansion in Thailand with the Opening of Its Eighth Service Center, Enhancing Local Services and Customer Satisfaction
The grand opening was attended by over 150 distinguished guests, including representatives from local government, construction and road contractors, and industry professionals. The ceremony featured an impressive display of Zoomlion's latest equipment, including cranes, concrete mixers, excavators, mining trucks, industrial vehicles, and tractors.
Gan Mengfei, general manager of Zoomlion's Thai subsidiary, emphasized the importance of the new service center in Phitsanulok. "The opening of this center enhances our response capabilities and service quality in the region. Customers now have more diverse product options and superior after-sales service experiences. We are committed to deepening our market presence, boosting sales and service capacities, and continually improving customer satisfaction," said
Zoomlion's Development in
Zoomlion's
Each service center is staffed with 4-5 service engineers, 2-3 service vehicles, and ample spare parts. This ensures prompt, efficient, and professional service. Service personnel typically arrive within 1-2 hours of a customer request, resolving issues within 24 hours. If a problem cannot be resolved within three days, a replacement machine will be provided.
On
Zhao Zhaoqi, general manager of the
Today, Zoomlion's global reach includes research centers, production facilities, marketing networks, and service systems across seven continents, covering over 140 countries and regions. In 2023, the company reported revenues exceeding
The company's enhanced local presence aims to create new value and support local development through improved service and customer satisfaction.
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SOURCE Zoomlion