Alarm.com’s Remote Video Monitoring Console Wins 2024 Most Valuable Product (MVP) Award from Security Sales & Integration
TYSONS, Va.--(BUSINESS WIRE)--Aug. 21, 2024--
Security Sales & Integration has announced the winners of the 2024 SSI Most Valuable Product (MVP) Awards. Alarm.com’s Remote Video Monitoring (RVM) Console won in the
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The Remote Video Monitoring (RVM) Console from
The RVM Console is a powerful system that enables central station operators to offer round-the-clock concierge video monitoring and proactive deterrence services to customers with Alarm.com Video Analytics cameras. When cameras detect a person or vehicle within a restricted area, such as a commercial delivery loading dock after hours, the event is immediately escalated to the monitoring station for review. Operators receive an event alert in their monitoring platform that includes a direct link to the RVM Console. They can then review critical property and event data (including video) and assess the situation in real-time. If a threat is verified, operators can intervene using system hardware onsite to talk down through
“Alarm.com is honored to again be recognized as an MVP Award winner, especially for a solution that exemplifies the unique value of the
The cloud-based RVM Console provides monitoring station operators with rich contextual information about suspicious activity (such as the “Person On-Site Likelihood” indicator) as well as a comprehensive array of deterrence measures. Operators can engage and deter trespassers with
Examples of the RVM Console in action include:
- Cost-Effective Virtual Guard Service. A monitoring station provides security for the manager of a regional distribution center who is looking for a cost-effective way to proactively keep watch over multiple access points at night. The customer is offered Remote Video Monitoring Services. Because the customer already has Alarm.com Pro Series Cameras installed, no new hardware or installation is required. When trespassers enter the property one night, the monitoring station receives an alert and can view and engage them via Alarm.com Cameras: “You are trespassing on private property. Leave the premises immediately. The authorities have been notified.” The individuals retreat before they can damage or steal inventory.
- Proactive Assessment and Deterrence Measures. A stranger enters a backyard when the homeowners are out for the evening and attempts to open the back door. The Alarm.com Floodlight Camera immediately detects a person and escalates the event to a monitoring station operator. The operator uses the RVM Console and Property Actions to turn on the floodlight and better assess the situation. After verifying an intruder, the operator further startles the individual using the camera’s siren and provides a stern warning through the camera speaker. The intruder flees the scene and the home remains secured.
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False Alarm Reduction. A manager runs a data center where highly sensitive and proprietary information is stored. The
Alarm.com cameras installed throughout the building ensure that all servers are protected by round-the-clock monitoring. To prevent unauthorized access, the manager usesAlarm.com to create a virtual restricted zone in front of the door to a high-security room. One night, the system detects a person loitering in the zone after hours and immediately alerts the monitoring station. The operator assesses live video from the camera through the RVM Console and speaks to the individual, who turns out to be an employee who forgot his access badge but can provide the code. The situation is quickly defused without the need for emergency dispatch.
In addition to the RVM Console,
MVP Awards recognize the best technologies, products, and solutions that keep people and properties safe. All entries were judged on innovation, functionality, competitive advantages, and benefits to the installer by industry leaders, along with the editors of SSI.
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Alarm.com Public Relations
rasmith@alarm.com
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