Duke Energy restores power for 98% of customers from Wednesday's storm; work continues for hard-hit areas in Clark, Floyd counties
- Storm-related outages across the company's service territory have decreased from nearly 97,000 to approximately 1,000
In total, storm-related power outages across the company's service territory have decreased from nearly 97,000 to approximately 1,000 – now largely concentrated in
"We've made a lot of progress, but we have to finish strong and do it safely. Restoring the last customer to service is as important as the first," said
The company is carefully monitoring the weather closely for any incoming storms that could cause new outages. "We urge customers to remain vigilant," Carnahan said.
Power restoration process
During power restoration, the company's priority is to repair large power lines and other infrastructure that will return power to the greatest number of customers as safely, quickly and efficiently as possible. Additionally, it prioritizes essential services such as hospitals and water pumping and treatment facilities. Crews then can work on repairs affecting individual neighborhoods and homes. Click here for information on how Duke Energy restores power.
Tips on what to do before, during and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.
Outage updates
The most up-to-date information about power outages, including the total number of outages systemwide and estimated times of restoration, can be accessed on Duke Energy's interactive outage map.
Customers can also report and check the status of their power outage in the following ways:
- Text OUT to 57801 (standard text and data charges may apply).
- Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via
Apple Store or Google Play. - Visit duke-energy.com/outages on a desktop computer or mobile device.
- Call the automated outage-reporting system at 800.POWERON (800.343.3525).
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious energy transition, keeping customer reliability and value at the forefront as it builds a smarter energy future. The company is investing in major electric grid upgrades and cleaner generation, including natural gas, nuclear, renewables and energy storage.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contact:
24-Hour: 800.559.3853
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SOURCE Duke Energy