RTX's Collins Aerospace wins Crystal Cabin Award for its galley.ai solution
Collins has now won 15 Crystal Cabin Awards in the program's 19-year history
Placing first in the Cabin Technologies category,
The Collins system enhances communications across multiple layers of the aircraft ecosystem, supporting crew-to-crew and crew-to-passenger communications. The system generates automated messages to crews via their electronic flight bag, providing status updates or flagging system issues. Similarly, galley.ai can deliver notifications to passengers via the passenger's personal electronic device, providing real-time service updates throughout the journey.
"Our galley.ai system is designed to address many of the challenges crew members, passengers and ground teams face with onboard service and maintenance scheduling," said
In addition to the passenger and crew benefits, Collins' galley.ai system actively monitors system performance and can integrate with smart galley inserts – flagging irregularities and predicting maintenance needs prior to failure which can help improve maintenance schedules and reduce aircraft downtime.
Collins was also a finalist for a Crystal Cabin Award in the Accessibility category for its Prime wheelchair seating solution.
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