Water Quality Reports Available Online for Illinois American Water Customers
“At Illinois
The 2024 annual water quality report, also known as a “consumer confidence report,” details the quality of water the company provides to its customers using data collected from water quality testing in its local systems between January and
It highlights the compounds detected in treated drinking water in comparison to the compliance standards established by the
To enhance education and transparency, the report also includes results of tests conducted on certain unregulated compounds in areas where they are present.
Losli added “We take pride in the work our team does every day to deliver high-quality water. Our water quality reports are one more way we demonstrate our commitment to our customers.”
The 2024 Water Quality Reports include important information related to our Lead Service Line Replacement efforts. In
Customers can access the Water Quality report specific to their area by visiting the Water Quality tab on Illinois American Water’s website and searching for their report by zip code. Printed copies of the report are also available to customers who do not wish to access it online. Customers can call the company’s customer service center at 1-800-422-2782 to request a hard copy of their local report.
To learn more about Illinois American Water’s commitment to water education, environmental stewardship, and quality service, visit illinoisamwater.com
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