Company Announcements

New KDS Features Deliver Deeper Performance Insights and Greater Hardware Flexibility for Modern Restaurant Kitchens

LOS ALAMITOS, Calif. , June 10, 2025 /PRNewswire/ -- With restaurants increasingly turning to digital solutions to streamline operations and enhance kitchen efficiency, demand for flexible, intelligent Kitchen Display Systems (KDS) is on the rise. Epson a leader in point-of-sale (POS) solutions, today announced the latest release of the TrueOrder^™ KDS, featuring powerful new analytics tools and broader hardware support. Building upon its foundation of seamless POS integration and configurability, the latest TrueOrder KDS release empowers restaurants to optimize kitchen performance and streamline operations.

"Today's kitchens need more than just order routing, they need data-driven intelligence," said Tessa Kohl, product manager, Epson America, Inc. "These TrueOrder KDS enhancements will help restaurant operators unlock new opportunities for savings and kitchen optimization through powerful analytics. With this latest release, we're equipping our partners with deeper insights to make smarter decisions across staffing, inventory and workflow."

The updated TrueOrder KDS introduces advanced kitchen analytics, providing restaurateurs with current and historical data to enhance decision-making. Features and benefits include:

• Visualize trends in order volume and average bump times to better align staffing and inventory decisions.
• Compare kitchen performance across multiple locations and uncover bottlenecks with detailed, station-level reporting.
• Understand which menu items are most popular and how menu changes impact overall kitchen efficiency.
• Reduce financial losses by tracking and minimizing excessive item voiding or cancellations.

Building on Epson's existing TrueOrder KDS support for devices from Elo and Logic Controls and other MicroTouch^® solutions, TrueOrder KDS is now also available with select devices¹ within the MicroTouch Mach platform. These devices are engineered for the rigors of commercial kitchen environments, featuring durable industrial designs, optically bonded screens with etched anti-glare finishes for improved clarity and touch precision, and high-performance ARM processors that ensure fast, reliable and long-lasting performance.

Availability
The June 2025 release includes TrueOrder KDS version 3.36 and TrueOrder KDS Configurator version 4.42. Existing customers interested in upgrading are encouraged to contact their Epson representative. For more information, visit www.epson.com/kds.

About Epson
Epson is a global technology leader whose philosophy of efficient, compact and precise innovation enriches lives and helps create a better world. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson's goal is to become carbon negative and eliminate use of exhaustible underground resources such as oil and metal by 2050.

Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of more than JPY 1 trillion. global.epson.com/ 

Epson America, Inc., based in Los Alamitos, Calif., is Epson's regional headquarters for the U.S., Canada, and Latin America. To learn more about Epson, please visit: epson.com. You may also connect with Epson America on Facebook (facebook.com/Epson), X (x.com/EpsonAmerica), YouTube (youtube.com/epsonamerica), and Instagram (instagram.com/EpsonAmerica).

1 M1-215IC-AA2-A037 and M1-215IC-AA3-A038 All-in-One (AIO) touch computers and the M1-MP-AA2-A039 Mach media player.

EPSON is a registered trademark of Seiko Epson Corporation. TrueOrder is a trademark of Epson America, Inc. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2025 Epson America, Inc.

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SOURCE Epson America, Inc.