Hyundai Finishes Second Among Mass-Market Brands in J.D. Power 2025 U.S. Initial Quality Study; Santa Cruz Named Top Midsize Pickup
- Hyundai rises to second among mass-market brands
- Hyundai ranks third in the industry overall for the second year in a row
- Santa Cruz Top Midsize Pickup for the second consecutive year
- Hyundai Sonata finishes second in the Midsize Car segmenti
- Hyundai Elantra finishes third in the Compact Car segment
- Hyundai Palisade finishes third in Upper Midsize SUV segmentii
Hyundai's rise to second among mass-market brands in the
Underneath its distinctive styling, the
Study Highlights:
- The
J.D. Power 2025 U.S. Initial Quality Study is based on responses from 92,694 purchasers and lessees of new 2025 model-year vehicles surveyed early in their ownership period. This is the study's 39th year. -
J.D. Power measures initial quality by the number of problems experienced per 100 vehicles (PP100) during the first 90 days of ownership. A lower score reflects higher quality. - Conducted between
June 2024 throughMay 2025 , theJ.D. Power 2025 IQS study is the result of Voice of the Customer (VOC) questions plus relevant repair data survey results organized into 10 categories: infotainment; features, control and displays; exterior; driving assistance; interior; powertrain; seats; driving experience; climate; and unspecified (unique to repair). The study is designed to provide automakers with information to help identify problems and drive product improvement.
About
J.D. Power is a global leader in automotive data and analytics, and provides industry intelligence, consumer insights and advisory solutions to the automotive industry and selected non-automotive industries. J.D. Power leverages its extensive proprietary datasets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize business performance.
i |
Tied in 2025 with the Chevrolet Malibu |
ii |
Tied in 2025 with the Nissan Pathfinder |
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