Company Announcements

Nextdoor is Now More Useful, More Helpful and More Timely.

TORONTO--(BUSINESS WIRE)--Jul. 15, 2025-- Nextdoor Holdings, Inc. (NYSE: KIND), the essential neighbourhood network, today released the new Nextdoor, the most consequential redesign of its core product to date. Focused on three fundamental neighbourhood needs—Alerts, News, and Faves—the new Nextdoor experience is more useful, more helpful, and more timely, meeting the evolving needs of neighbours everywhere. We're also excited to introduce advertising in Canada for the first time, offering businesses of all sizes the opportunity to connect with local communities.

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As part of the new experience, Nextdoor has deepened its investment in Canadian communities by partnering with local publishers, safety agencies, and real-time crisis detection providers to offer neighbours a smarter, more meaningful connection to the place they call home.

Nextdoor has helped more than 100 million neighbours stay connected to what matters most in their local communities. With the shift towards remote and hybrid work, people are spending more time in their neighbourhoods where local connections—whether with neighbours, services, or businesses—play an increasingly important role in daily life.

“Nextdoor has become an essential part of daily life in Canadian communities, and this next chapter makes it even more vital,” said Christopher Doyle, Managing Director of Nextdoor Canada. “With real-time, hyperlocal alerts and trusted local news now integrated directly into the app, we’re helping Canadians stay informed, connected, and ready for whatever’s happening in their neighbourhoods.”

It’s a new day for Nextdoor, marked by a refreshed brand identity that is grounded in clarity, utility, and putting neighbours first. At the heart is the return of the iconic stylized home logo, which reflects Nextdoor’s core mission: to make every neighbourhood feel like home.

Alerts, News, and Faves make Nextdoor more useful, helpful, and timely on a daily basis:

Alerts: Real-time alerts to stay safe and prepared

Neighbours have long turned to Nextdoor in moments of crisis. With Alerts, the product goes further to deliver real-time updates on everything from daily weather and traffic to critical moments like power outages, severe storms, and wildfires. Alert notifications appear on a dynamic neighbourhood map to support timely conversations between neighbours and public agency partners. Powered by trusted sources such as Edmonton-based Samdesk and Weather.com, which includes The Weather Channel app and Weather.com, Alerts reinforce Nextdoor’s role as a reliable and vital lifeline during emergencies.

A recent survey by the Angus Reid Forum found that 86% of Canadians think it’s important to receive urgent, timely updates about issues in their neighbourhood, with 91% stating it is especially important to receive alerts about natural disasters. With almost 1 in 4 Canadians reporting being affected by extreme weather events over the past year, it is clear that Canadians need a hyper-local alert system they can trust and act on.

“Timely, accurate information saves lives, especially during emergencies. That’s why we’re proud to power Nextdoor’s new alert system in Canada,” said James Neufeld, founder and CEO of Samdesk. “From wildfires in British Columbia to sudden flash floods in Ontario, our real-time intelligence helps neighbours stay safe, informed, and ready to respond.”

News: Keep informed with local news from trusted sources

Local news has long had a place on Nextdoor, with neighbours regularly sharing and discussing the day’s events. With local journalism facing cuts across the country, Canadians are increasingly turning to new digital spaces for trusted information. Now, with News, relevant stories from local, vetted publishers appear regularly and directly in the feed, tailored to a neighbour’s location. Whether it’s a new proposed bike lane, a local restaurant opening, or the latest trends on housing in Canada, News makes it easier for neighbours to join the conversation.

Trusted outlets like Torstar, Narcity, Ottawa Business Journal, The Green Line, and many more are now reaching neighbours directly through the platform, bringing community-focused journalism to neighbourhoods everywhere.

“At Torstar, our mission has always been to inform and empower the communities we serve. Joining Nextdoor allows us to meet readers where they are, right in their neighbourhoods,” said Angus Frame, President of Torstar Corporation. “In a time when access to credible local journalism is more important than ever, we’re proud to be part of a platform that brings trusted reporting directly into the everyday conversations Canadians are already having.”

Faves: Smarter, AI-powered neighbour recommendations coming soon to Canada

Recommendations, which include requests for advice and offers of local services, have always been core to Nextdoor, driving 30% of all neighbour posts and fueling real-world decisions.

Faves brings that experience to the next level, using AI technology to distill insights from nearly six years of neighbourhood conversations about beloved Canadian gems. With Faves, neighbours will be able to ask a question like, “What is the best place to hike with kids?” and receive a quick, summarized response, just like asking a knowledgeable local. Faves will make it easier for neighbours to discover and share the best of their community, like local services, local businesses, and places to explore. Faves is launching first in select U.S. markets, with plans underway for a broader rollout in Canada at a later stage.

Businesses can now advertise on Nextdoor Canada

Now, for the first time in Canada, businesses of all sizes—from local shops to national brands—can advertise on Nextdoor through the newly launched Nextdoor Ads Manager. This platform enables advertisers to reach Nextdoor’s uniquely engaged audience of real, verified neighbours, delivering local relevance at a national scale.

Early campaigns are already showing strong traction from both local SMBs and enterprise advertisers eager to connect directly with high-intent consumers in the communities they serve.

To support local businesses, Nextdoor has also introduced new tools designed to make it easier to engage with their most valuable customers—their neighbours. This includes a self-serve platform with AI-powered features that help businesses easily create the perfect ad in just a few simple steps, as well as advanced targeting options to ensure they reach the right customers with the right message.

The new Nextdoor is available today on the Apple App Store, the Google Play Store and at nextdoor.com. Nextdoor neighbours are encouraged to update their apps to ensure they are using the latest version. For media assets, visit https://about.nextdoor.com/ca-en/media/ or contact press@nextdoor.com.

About Nextdoor:
Nextdoor is the essential neighbourhood network for over 100 million neighbours, offering trusted local news, real-time safety alerts, neighbour recommendations, for sale and free listings, and events. Nextdoor connects neighbours to the conversations and local gems that matter most in their local communities. Businesses, publishers, and public agencies use Nextdoor to engage with neighbours at scale.

Safe Harbor Statement
This press release contains forward-looking statements regarding our future business expectations. These forward-looking statements are only predictions and may differ materially from actual results due to a variety of factors, as more fully detailed under the caption “Risk Factors” in our Quarterly Report on Form 10-Q for the three months ended March 31, 2025, filed with the Securities and Exchange Commission (“SEC”) on May 7, 2025, and our other SEC filings, which are available on the Investor Relations page of our website at investors.nextdoor.com and on the SEC’s website at www.sec.gov. All forward-looking statements contained herein are based on information available to us as of the date hereof and you should not rely upon forward-looking statements as predictions of future events. We undertake no obligation to update any of these forward-looking statements for any reason after the date of this press release or to conform these statements to actual results or revised expectations, except as required by law. Undue reliance should not be placed on the forward-looking statements in this press release.

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Media Relations:
pressca@nextdoor.com

Source: Nextdoor Holdings, Inc.