Equitable Launches New API Capability to Simplify Benefits Plan Setup
“Equitable is focused on making workplace benefits simpler,” said
This new API capability is available to brokers immediately after completing the first step in Equitable’s digital onboarding process. This is especially valuable for brokers working under tight timelines, allowing them to move from sale notification to enrollment readiness in just hours. This innovation represents a meaningful shift in how brokers and employers engage with insurance benefits — replacing traditionally paper-heavy, error-prone workflows with seamless, intuitive digital experiences.
This new API capability builds on the success of Equitable’s Digital Onboarding solution, launched in 2023, which has already delivered positive impacts across several key areas:
- Adoption – More than two-thirds of brokers selected Digital Onboarding as their preferred implementation method for onboarding new benefit plans.1
- Speed – Eighty-nine percent of brokers reported faster implementation timelines.2
- Client satisfaction – Ninety-seven percent of brokers said doing business with Equitable was easy, underscoring the company’s commitment to user-friendly experiences.3
“In an industry often slowed down by outdated systems and manual processes, we’re proud to offer a smarter, more modern solution,” said
Equitable’s Employee Benefits business serves more than 12,000 small and medium-sized businesses with a comprehensive suite of products, including group dental, vision, life, short- and long-term disability, and supplemental health offerings such as accident, critical illness and hospital indemnity insurance. These products are distributed through
Equitable’s Employee Benefits business also has one of the fastest growing in-force books of businesses in the Group Benefits category as of year-end 2024.4 To learn more about Equitable’s Employee Benefits technology ecosystem, watch this brief video.
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1,2,3 Equitable Voice of the Customer survey, “Broker & Employer Implementation Experience Survey Results” (
4 Based on LIMRA's Q4 2024 carrier reporting of in-force group coverage.
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Source: Equitable